An exciting Store Manager opportunity has arisen for a new store, due to open soon in New Lubbesthorpe as part of Jenno's Coffee House - a thriving, family-owned business in Leicestershire.
Established over 10 years ago, we are a family-run business with five locations across Leicestershire, an in-house bakery and ambitious growth plans for 2026. This is a hands-on role offering real autonomy, involvement in the wider business and the opportunity to build and lead your own team.
Our New Lubbesthorpe store is located in a large-scale residential area on the outskirts of Leicester as part of a commercial amenity centre, which includes a school, care home, doctors, dentist, pharmacy and Sainsburys Local.
The store will offer a modern and welcoming environment, incorporating 120 covers inclusive of outdoor seating, and will be open for evening trade offering pizza and alcohol.
What's in it for you?
* A quarterly bonus
* Private healthcare
* Free staff parking (onsite)
* Staff discounts on food and drinks
What you'll be doing as Store Manager at Jenno's:
* Delivering excellent customer service consistently and building strong relationships with customers
* Leading and managing a team of around 35 people (including an Assistant Manager)
* Overseeing day-to-day operations, ensuring high standards of cleanliness, food and drink quality, and overall performance
* Recruiting, onboarding, training and developing the team, including rota planning, holidays, sickness and payroll support
* Managing labour hours and costs, adjusting staffing levels to meet seasonal and daily demand
* Ensuring full compliance with food hygiene, allergen, fire safety and health & safety requirements
* Managing stock ordering, invoices, wastage, end-of-day reporting and all required store documentation
What we're looking for in a Store Manager:
* Leadership or people management experience
* Experience within a hospitality or retail environment
* Ability to work flexibly across weekdays, weekends and bank holidays, including opening and closing shifts
* Strong organisational and communication skills to manage teams and daily operations effectively
* Commitment to consistently delivering high standards and excellent customer service
* Based within a commutable distance of New Lubbesthorpe, Leicester
* Full UK driving licence and access to a car (essential) to support occasional cover at other Leicestershire stores
Working Hours:
Monday-Saturday: 06:30 - 22:30
Sunday: 08:00 - 17:30
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