Company Description
Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic five-star luxury hotels and resorts in the home of golf.
Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.
Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.
Job Description
As Restaurant Supervisor you will be supervising and delivering operations smoothly and efficiently while creating memorable experiences for our guests and colleagues.
If you are an ambitious Food & Beverage professional looking to develop your leadership skills and passionate about guiding your team to success, then we are looking for you!
A little bit about what you will be doing:
1. Monitor, observe and assist in evaluating team member performance
2. To take responsibility for the restaurant during the shift, allocating team members their duties and monitoring the smooth running of the outlet.
3. To have additional responsibilities within the outlet outside of the shift; such as Schedules, incentives for sales, training etc.
4. Support and assist team members in handling guest inquiries and requests and in resolving guest complaints;
5. Ensure compliance with health, safety, sanitation and alcohol awareness standards
6. Assist in monitoring inventory and inventory control
7. To attend to all guest requests, being constantly aware of anticipating guests needs and to remain in the outlet at all times during service.
8. Ensure LQA and Fairmont Standards are met at all times
9. Other duties as assigned
Qualifications
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
10. Positive attitude
11. Good communication skills
12. Committed to delivering high levels of customer service
13. Excellent grooming standards
14. Flexibility to respond to a range of different work situations
15. Eligible to work in the UK
Additional Information
16. Staff shuttle service to/from St Andrews
17. Gratuities on top of salary and TRONC
18. Opportunities for development and growth across Accor properties worldwide
19. Complimentary staff canteen
20. 50% off dining in our Food and Beverage outlets
21. Employee rates for Spa treatments and green fees
22. Access to gym and pool services
23. Growth opportunities
24. On-the-job training
25. Regular social events
26. Access to PressReader