NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non‑clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The role:
Senior Pharmacy Support Worker (Primary Care) – you will support safe and effective use of medicines across our communities, working with GP practices, community pharmacies and multidisciplinary teams to improve patient outcomes and promote independence.
Who we’ll look for: full, valid UK driving licence, and willingness to work part‑time in this setting.
NHS Greater Glasgow and Clyde may provide visa sponsorship for certain roles, subject to eligibility criteria. Applicants must state their right to work.
Duration, Location, and Working Pattern:
* Duration: Permanent
* Location: Kirkintilloch Health and Care Centre
* Hours: Part‑time (28.8 Hours)
* Working Pattern: Monday‑Friday (08:30–16:30) over 4 days
* Salary is pro rata for part‑time hours.
Key responsibilities:
* Support prescription management processes within GP practices, ensuring accuracy and efficiency.
* Undertake non‑clinical medication reviews in line with agreed protocols and identify potential issues.
* Act as a key point of contact for pharmacy, GP practice and community pharmacy queries, triaging appropriately.
* Collect, analyse and present prescribing and clinical data to support pharmacy team activities.
* Assist with medicine reconciliation and updating patient records in line with standard procedures.
* Coordinate pharmacist clinics and support the delivery of pharmacotherapy services across practices.
Knowledge, training, qualifications and/or experience required to do the job:
* Experience working in an administrative or healthcare environment with exposure to medicines management.
* Strong understanding of medicines commonly prescribed in primary care and relevant prescribing practices.
* Excellent attention to detail and ability to maintain high levels of accuracy in patient record management.
* Effective communication and interpersonal skills with the ability to engage sensitively with patients and colleagues.
* Good IT skills, including use of Word, Excel and electronic patient record systems.
* Ability to organise workload, prioritise tasks and work both independently and as part of a multidisciplinary team.
Desirable qualifications/experience
* SVQ2 Pharmacy Services (or working towards); experience working in a pharmacy environment.
* Experience acting as a mentor/trainer to newer, less experienced team members.
* Basic knowledge of the role of pharmacy services in primary care.
* Awareness of law and good practice relating to prescribing, storage, and handling of medicines.
What we offer
We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.
As an NHS Scotland employee you will be entitled to:
* A minimum of 27 days annual leave, increasing with length of service, plus public holidays.
* Membership of the NHS Pension Scheme, including life insurance benefits.
* Salary Sacrifice Car Benefit Scheme.
* Development opportunities including study bursaries, e‑learning and classroom‑based courses.
* Enhanced pay for working public holidays.
* NHS discounts on a wide range of goods and services.
* Confidential employee support and assistance, including counselling and psychological therapies.
Interested?
If you would like to find out more, we would love to hear from you.
Gary Fingland, Pharmacy Technician Team Leader on Gary.fingland@nhs.scot or call on 07971859487
Information for candidates.
This post may close early due to the volume of response. Please submit your application form as soon as possible.
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NHS Greater Glasgow and Clyde recognises the importance of work‑life balance and offers flexible working options where service needs allow. Flexible working will be discussed during the recruitment process.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community and is committed to promoting equality, diversity and inclusion, and to having a diverse workforce.
NHSGGC has pledged its commitment to being a Forces Friendly Employer and welcomes applications from the Armed Forces Community.
For application portal or log‑in issues, please contact the Jobtrain Support Hub in the first instance.
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