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Account manager (uk & ireland)

Crawley
Elekta AB
Account manager
€50,000 a year
Posted: 1 June
Offer description

What You’ll Do At Elekta?

* Commercial Objectives: Identify and analyze business‑volume opportunities across your territory.
* Develop commercial action plans (validated by commercial management) and execute them to achieve defined business objectives.
* Qualify customer needs across the full Elekta portfolio, collaborating with internal experts to ensure tailored, high‑quality responses for each segment.
* Build and manage initiatives to grow recurring revenue—including upgrades on the installed base and service orders.
* Lead customer satisfaction efforts, coordinating responses and follow‑up actions with after‑sales service, project managers, and other stakeholders.
* Provide accurate figures during opportunity reviews and generate reliable external and soft radiotherapy forecasts.
* Offers & Proposal Management – Technical Offers: Use product and technical knowledge to shape strong commercial offers and oversee the preparation of technical files with Product Management, monitoring progress in CLM to ensure timely completion.
* Offers & Proposal Management – Financial Offers: Take full ownership of quote creation and review in Oracle CPQ, ensuring compliance with pricing guidance from Marketing and Sales Management.
* Customer Visits & Market Engagement: Conduct regular visits to customer sites to support maintenance, gather insights, monitor needs, and reinforce satisfaction; visit competitor installed bases to anticipate purchase decisions and document all visits in detailed reports shared with Sales and Marketing.
* Marketing & Market Intelligence: Participate in congresses and identify opportunities within the sector; maintain up‑to‑date customer and prospect listings in CLM; share customer expectations for RT/SRS solutions with Marketing; analyze competitor offerings and strategies to support informed commercial decisions.


Qualifications

* Bachelor’s degree in a clinical, scientific, or business‑related field (or equivalent experience).
* Background in physics, dosimetry, or medical imaging, or strong knowledge of hospital information systems.
* Solid experience within the medical devices industry, ideally with exposure to MR imaging, radiotherapy, radiosurgery, and clinical workflows.
* Proven sales and negotiation experience, particularly within capital equipment or medical devices, with a strong drive to win complex deals.
* Experience working across geographically dispersed territories.
* Ability to work both strategically and operationally, engaging confidently with stakeholders at all levels—from clinicians and medical physicists to senior leadership (C‑level).


Benefits

* Up to 25 paid vacation days (plus bank holidays).
* Holiday purchase scheme.
* Private medical insurance.
* Attractive employer pension contribution package.
* Cycle‑to‑work scheme.
* Life assurance.
* On‑site subsidized restaurant offering budget‑friendly dining.
* Electric vehicle salary sacrifice scheme.


EEO Statement

We are an equal opportunity employer. We evaluate qualified applicants without regard to age, race, colour, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic.

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