An exciting opportunity has arisen for Information Advice & Support Officers to support the day to day running of the Best Start Family Hubs; engaging with families and visitors to the hubs, record keeping, collating and presenting data, managing mailboxes, room bookings and supporting the delivery of events. We are looking for enthusiastic, innovative and self-motivated individuals to provide assistance in the day to day running of the hub sites. Who we are looking for… We are looking for individuals with strong people skills, including negotiation and excellent communication skills, both written, face-to-face and over Teams. We are looking for someone with knowledge and experience of Microsoft applications, case management systems and financial systems. You will need the ability to prioritise and manage work effectively, and be comfortable working both independently and as part of a team. You will also have experience of collaborating across teams and partners. What can we offer you! Working at Westmorland and Furness Council you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave allowance and other various perks and discounts schemes. For more information about life at Westmorland and Furness Council and what we can offer you, please visit our Careers site. Our benefits | Careers (westmorlandandfurness.gov.uk) Would you like to find out more? For further information about this role, such as responsibilities and essential criteria please view the below attachments: Post Specification Role Profile If you are interested in this opportunity and would like to have an informal chat to find out more, please contact Gill Schwer, Family Hub Service Manager on: gill.schwer@cumbria.gov.uk or phone 07901558684 Application and Interview information Closing date: 20th April 2026