Job Description
Key Account Manager
Portsmouth | £70,000 – £80,000 + Package | Hybrid Working | Permanent
We’re working with a growing multi-disciplinary design & build consultancy looking to appoint an experienced Key Account Manager to take ownership of several strategically important client relationships across complex and high-profile projects.
This isn’t a traditional sales role and wouldn’t suit someone from a purely target-driven or transactional account management background. They’re looking for someone who can operate comfortably within a technical consultancy environment and genuinely understands how multi-disciplinary design and project delivery works.
The business operates across areas including Mechanical & Electrical Design, Civil & Structural Engineering, Architecture, Building Surveying and BIM, so candidates will ideally come from one of these sectors or have previous experience working closely within a similar design, construction or consultancy-led environment.
You’ll be focused on developing and strengthening long-term client relationships, coordinating with internal technical teams and ensuring projects and programmes continue to run smoothly and professionally.
The salary range is intentionally broad and will depend on factors such as your sector background, technical understanding, level of account responsibility and experience operating within complex project environments.
The Role
Manage and develop a portfolio of key client accounts
Act as the main relationship lead for strategic customers
Build trusted relationships with senior stakeholders and decision makers
Work closely with internal multi-disciplinary teams across design and delivery
Support long-term account growth and identify further service opportunities
Maintain oversight of project delivery, performance and client expectations
Manage account risks, issues and escalation points where required
Ensure projects are delivered in line with contractual and operational requirements
Support wider business development activity within existing accounts
What They’re Looking For
Proven experience in a Key Account Manager, Client Manager or similar role
Background within consultancy, design, engineering, construction or programme-led environments
Understanding of the design & build process and multi-disciplinary project delivery
Ideally exposure to disciplines such as M&E Design, Civil / Structural Engineering, Architecture, Building Surveying or BIM
Strong stakeholder management and communication skills
Commercial awareness with a relationship-led approach
Able to operate professionally within regulated and security-conscious environments
What’s On Offer
£70,000 – £80,000 depending on experience, technical understanding and sector background
Hybrid working with flexibility around client commitments
Clear long-term progression opportunities
Exposure to complex, high-profile programmes and projects
Supportive environment with genuine autonomy and trust
Due to the nature of the work and potential security clearance requirements attached to some projects, applicants will need to be eligible to obtain UK security clearance.
For further information or to apply, please submit your CV and we’ll be in touch to discuss the opportunity in more detail.