The Role
We are looking for a motivated and caring Band 2 Healthcare Support Worker to join Ward 29 at the Royal Alexandra Hospital. Our 24‑beded urology ward provides high‑quality care to patients with a range of urological conditions. In this role, you will support the nursing team with delivering patient care, assisting with daily activities, maintaining a safe and clean environment, and ensuring patients are always treated with dignity and respect. Previous care experience is desirable, along with good communication skills and a compassionate approach.
Duration, Location and Working Pattern
* Location: Royal Alexandra Hospital
* Permanent Contract
* Full‑time, 36 hours per week
* Shift pattern: days, nights and weekends
Key Responsibilities
* Assist with nursing care under the supervision of a trained nurse, including reception, admission, transfer, and discharge.
* Ensure patients receive the care and assistance required, including fluid and nutritional intake.
* Observe and report any change in patient condition to the nurse in charge.
* Assist patients who cannot self‑care with personal hygiene and dressing, complying with manual handling procedures.
* Carry out minor investigatory procedures (urinalysis, faecal occult blood tests, urine collections) and report findings.
* Maintain accurate patient documentation (fluid charts, Waterlow charts, etc.) and file documents appropriately.
* Clean and tidy clinical areas, equipment and storage cupboards (excluding controlled drug cabinets); report defects and concerns.
* Maintain stocks of central and clinical supplies.
* Safeguard patient personal belongings as per policy.
* Comply with Health & Safety legislation and policies (COSHH, fire, infection control, manual handling).
Qualifications, Training and Experience
* No formal qualification required.
* Good standard of education.
* Good verbal communication skills.
* Good team‑working attitude.
* Basic IT skills advantageous.
Benefits
* Minimum 27 days annual leave (increasing with length of service) plus public holidays.
* Membership of the NHS Pension Scheme (including life insurance benefits).
* Salary Sacrifice Car Benefit Scheme.
* Development opportunities: study bursaries, e‑learning and classroom courses.
* Enhanced pay for working public holidays.
* NHS discounts on a wide range of goods and services.
* Confidential employee support and assistance, including counselling and psychological therapies.
Flexible working options are available where service needs allow.
Equality, Diversity and Inclusion
NHS Greater Glasgow and Clyde encourages applications from all sections of the community and is committed to promoting equality, diversity and inclusion. We are proud of the diverse workforce we employ.
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