Your newpany
Thisis a thriving multi-academy trust, currently consisting of 11 schools and a teaching school, providing to both primary and secondary aged pupils across Greater Manchester. They are a highly respected multi-academy trustmitted to providing an outstanding level of education, ensuring the highest level of teaching and learning, fostering ambition and ensuring that every pupil has equal opportunity to succeed. Each school in the trust has their own identity, however they all possess a strong sense ofmunity and values with a culture built on respect, accountability and aspiration. As an organisation, the staff work collaboratively towards amon goal and are all supported with staff development and career progression whilst working in an inclusive environment where everyone can thrive. With a well established central IT team, with longstanding staff, the team are excited to add an IT Technician to their team who will be based at a secondary school in North Manchester and be an integral part of this team.
Your new role
As IT Technician, you will report to the Regional IT Manager and will be responsible for providing a high level of IT support to staff and pupils through hardware and software support, also working with the wider IT team to successfully deliver projects. Responsibilities will include:
1. Provision of first and second line IT support, supporting with hardware and software, working closely with staff and pupils.
2. Overseeing the IT helpdesk for the school, responding to any requests efficiently and resolving in line with SLAs.
3. Provision of support with equipment bespoke to the education sector; AV, interactive whiteboards and MI systems
4. Liaising with the wider IT team and third party providers to ensure all issues are resolved quickly.
5. Ensuring the school network is maintained and resolving any connectivity issues.
6. Working collaboratively with the wider IT team to successfully deliver IT projects.
Please note this role will be based on site 5 days a week in North Manchester (Abraham Moss), with occasional requirement to travel to other sites, and you therefore must possess a valid UK driving licence.
What you'll need to succeed
In order to be successful in securing this position, you will possess IT experience working in a reactive IT support environment, with experience working in the education sector being beneficial. You will have a passion for providing a high level of IT service to end users, as well as an interest in working in this rewarding education sector. Strongmunication and relationship building skills are also essential, as you will be liaising with teaching staff and pupils, as well as working as a key part of the wider central IT team. As this role requires occasional travel where advance notice will be provided, you must also have your own UK driving licence.
What you'll get in return
In return, you will be paid apetitive salary of between £29,000 and £33,700, which is dependent on experience in both IT and in the education sector, as well as receiving an attractive benefits package. This includes a local government pension scheme, a generous holiday entitlement and various employees lifestyle discounts. In addition, you will be a key part of this organisation's success story, with opportunities for further development and progression, whilst gaining access to further training.