Better places, thriving communities. Security Supervisor Job Purpose The purpose of this role is to ensure the integrity of all passengers, staff and their belongings are safe for carriage onto an aircraft. customer Service skills are a very important for this role. In addition, and in line with security agent accountability, other aviation security related duties will be covered, Full Training provided. Accountabilities Physical Search of passengers, staff and their belongings Physically search passengers and staff to the required standard. Perform a range of security-based tasks including body searches, baggage searches, access control, aircraft guarding and document checking. Control of Access Check and validate any documentation that confirms an individual's eligibility to travel i.e. Boarding Card, Ticket. Control the flow of passengers and staff onto a search lane so that the process and integrity of the search teams is not compromised. Operate any equipment provided that is used to enhance the security standard or defined within the scope of the contract. Complete documentation as required to record confiscated items, items to aircraft and any other documentation as required by the contract client to carry out passenger screening duties. Working Environment Shift roster agreed dependent upon requirements, including day, night, weekend and bank-holiday working where necessary Working in an inside and outside environment (Aircraft Hanger) working in all weather conditions Knowledge, Experience & Skills Good communication skills, both verbally and written. Customer Focused with excellent interpersonal skills. 5 Year UK Checkable Work history SIA LICENCE Successful Clearance of a CTC Experience of delivering excellent Customer Service Excellent communication skills both written and verbal. Excellent Communication Skill-Both oral and Written Flexibility according to Operational needs Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at. Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger. Apply Now Looking to move roles but not leaving the Mitie family? Why not share your experience with others about life at Mitie?