Accounts Administrator - Dover
The rewards
* £26,000 to £28,000 per year depending on experience
* 10% bonus based on individual and company performance
* 25 days annual leave
* Free fruit each week
* Drinks from Costa
* Career progression
Hours
* Monday - Friday, 8:30am - 5pm
* Full time, permanent
The role of Accounts Administrator
* Create and issue customer invoices in line with individual requirements and strict deadlines
* Upload invoices to customer portals as required
* Monitor customer payments and escalating overdue balances to management when necessary
* Communicate with sales and operations teams via email and phone to resolve billing and payment queries
* Assist in improving processes and supporting automation initiatives to enhance efficiency
* Monitor and manage fuel surcharges
* Support annual and ad‑hoc audit requests
* Process customer credit requests by collecting required financial information, including credit reports and references
* Forward completed credit documentation to the Credit Manager in accordance with Credit Department policies
* Assist the allocation team by providing accurate allocation details
* Perform additional duties as assigned
The ideal Accounts Administrator
* Strong mathematical and numerical skills
* Customer service experience preferred
* High level of accuracy and attention to detail
* Ability to work effectively in a fast‑paced, deadline‑driven environment
This is a full time, permanent role based in Dover with a progressive and friendly company.
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