1. A new exciting Permanent Healthcare Customer Service Advisor Position
2. No experience required full training provided!
About Our Client
Michael Page have partnered with a reputable Healthcare Organisation in York the business are looking for Customer Service Advisors to join their team on a permanent basis to start in September
Job Description
As a Healthcare Customer Service Advisor you will be at the forefront of the business handling a range of queries in relation to the medical services the customers have with the business.You will be corresponding with customers mainly over the telephone and will be booking doctor appointments, processing claims and providing excellent guidance and support ensuring service level agreements are exceeded.If you are passionate about healthcare and improving the customer experience we would love to hear from you!
The Successful Applicant
3. Ideally previous customer service experience this could be from a healthcare background such as support work or even hospitality/retail.
4. Excellent communication skills and a confident telephone manner
5. Empathetic and understanding with strong listening skills
6. A high level of resilience and able to deal with difficult situations
7. A good problem solver
8. An excellent team player
What's on Offer
9. Salary of £26000
10. Reputable business within the healthcare sector
11. Full training provided
12. Excellent progression and development opportunities
13. Central location in York
14. Free parking
15. Monday to Friday 9am-5pm
16. Part time hours and full time hours are available
17. Free gym on site#
18. Generous holiday allowance
19. Option to buy and sell holiday
20. Regular incentives
21. Great team and culture
22. Immediate interview