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We are looking for a Team Leader to join our client's growing Gas Analysis Repair team, providing global technical and commercial support across a wide range of industries. You’ll be working with cutting-edge technologies including Gas Chromatographs, Process Gas Analysers, and Laser Analysers, supporting customers across sectors such as natural gas, refining, power, chemicals, food & beverage, and life sciences.
The Role
As a Repairs Team Leader, you will be responsible for a small repairs team of 3 tasked with assessing and repairing factory returned gas analysis equipment. This is a hands-on role requiring you to repair and fully test units before they are returned to the field. You will also be expected to manage people effectively, bringing structure, prioritizing workloads, and mentoring team members.
The successful candidate will attend leadership meetings, generate and report data to inform KPIs, and drive improvements across the Repair function.
Note: The role may require travel to customer sites approximately 30% of the time.
Key Responsibilities
* Assess priorities and set daily workload for bench repairs
* Collaborate with the Service Team Leader to establish reasonable repair times and metrics, aiming to meet or exceed them
* Assess incoming field returns for repairs
* Write reports and assist in preparing documentation for customers
* Perform repairs and testing of returned units, including:
* Disassembly, parts replacement, and reassembly
* Component testing of lasers and detectors
* Optical alignment of gas sensor components, including optical cells and laser modules
* Full system testing of repaired gas analytical equipment
* Provide feedback to design teams on product failures to aid continuous improvement
* Maintain a safe and clean work environment, adhering to ESD procedures where necessary
* Contribute ideas for continuous improvement within the team and company
* Perform other duties as reasonably instructed within your skills and abilities
The ideal candidate will have a degree or equivalent experience in Assembly, Testing, Debugging, or Repair, preferably with gas analyzers (not essential). You should be technically proficient, self-directed, quick to learn, and have proven leadership and mentoring abilities.
If you are technically skilled, commercially aware, and motivated to provide outstanding leadership, we look forward to hearing from you.
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