About the apprenticeship
Duties
As an Apprentice Customer Service Agent, you’ll support us to work with a customer base from domestic to commercial clients to large contractors, local authorities and government bodies. You will be dealing with customer orders on the phone, dealing proactively with any queries and complaints and keeping customers up to date with progress. Making our customers happy by being proactive and innovative is crucial to this role.
If you’re one who enjoys doing the same thing every day, maybe this role isn’t for you. You won’t be spending every day doing boring, repetitive jobs! If you love getting stuck in and putting a smile on our customers faces, then now we’re talking!
Requirements
Qualifications
Must have GCSE maths and English with a minimum grade 4An organised person, who loves variety
A positive attitude
Skills
An organised person, who loves variety
A positive attitude
Welsh language
Welsh spoken skills: No
Welsh written skills: No
If you are interested in doing an apprenticeship through the medium of Welsh or bilingually, please contact the training provider to find out if it is available.
Training provided
Training provider
T S W Training
Qualification
Customer Service
Disability confident
Is this employer disability confident: No
What is disability confident?
Disability confident employers are committed to offering equal opportunities for people with disabilities and health conditions.
Employer details
Breedon Group
Treforest Industrial Estate
Pontypridd
CF37 5UR