Finance Administrator – Credit Controller, Temporary to permanent, Telford Your new company Hays are working exclusively with a dynamic and growing business who are seeking an experienced Finance Administrator / Credit Controller / Sales Ledger Clerk to join their team based in Telford. This position will start on a temporary basis, with a strong likelihood of becoming a permanent role for the right candidate Your new role You will work within the Finance team and working closely with the senior credit controller with duties including: Processing bank receipts to the Sage accounting system in a timely and organised manner. Chasing overdue invoices via phone and email, maintaining accurate notes of correspondence Managing and resolving customer queries, to include liaising with internal departments where necessary to investigate and resolve in a timely and organised manner to ensure customer satisfaction with service. Raising customer invoices, including checking nominal codes, to the Sage accounting system. Raising customer credit notes, including checking nominal codes, to the Sage accounting system. Updating internal Information Management System (IMS) with Sage invoice numbers Saving customer invoices accurately within shared project folders. Assist with Audit requests. Assist with any ad-hoc requests and tasks. What you'll need to succeed You should have solid experience in credit control and sales ledger work, with the ability to operate confidently in a fast‑paced environment. Strong attention to detail and accuracy are essential.You’ll also need excellent communication skills, with the ability to liaise professionally with customers, resolve queries, and manage issues effectively. Good IT skills and the confidence to use financial systems and Microsoft Office applications are also important for success in this role. What you'll get in return This is an excellent opportunity to join a rapidly expanding business within an established, supportive team. You’ll benefit from great working hours, including an early finish every Friday, along with a competitive salary and attractive benefits package.The position will begin on a temporary basis, with a strong likelihood of becoming permanent for the right candidate. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4763030