Contract & Location
Contract: Permanent, part time (14 hours over 2 days)
Location: High Street, Pershore
More about the role
Using your experience in retail management/leadership, you will work with our Shop Manager and local community to drive forward sales and source quality fashion, accessories and homeware from donations to regenerate and find a new home. The store needs someone who understands the local community, can build a solid customer base, and network with generous donors. Every item sold helps fund our vital work supporting sick, injured, and homeless pets. You will guide volunteers in creating a friendly, welcoming shopping experience, mentor new volunteers, and provide quality customer service to both purchasers and donors.
Applicants may be current team leaders or experienced managers seeking a new challenge. The shop operates Monday‑Saturday 09:00‑17:00, and your normal working pattern may change each week to meet the needs of the business, including weekends and bank holidays. Flexibility and support for additional holiday or sickness cover are essential.
About you
You will have:
* Previous experience working in a retail environment
* Cash handling and reconciliation experience
* Experience of leading a team
* Experience of providing a great customer experience
* Computer and administration skills
It would also be great if you had:
* Experience in charity retail or social enterprises
* Strong knowledge of merchandising and visual presentation
* Ability to motivate volunteers and staff
Benefits
* 38 days holiday rising to 43 with service (including Bank Holidays)
* Wellbeing programmes
* Free access to GP via MetLife 24/7 services for you and your family
* Health cash plan
* Employee assistance programme
* Pension scheme with enhanced employer contribution
* Professional development support
* Life assurance
* Enhanced family-friendly policies
* Charity worker discounts across a variety of retailers
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