Overview
This part-time role is embedded within the Chemo Scheduling Team and plays a vital role in supporting the delivery of safe and timely cancer care. The postholder will coordinate the electronic Systemic Anti-Cancer Therapy (SACT) scheduling system, ensuring accurate and efficient booking of treatments and interventions for cancer patients.
Responsibilities
* Scheduling day case chemotherapy treatments and related medical interventions.
* Booking new patients into the treatment pathway.
* Managing treatment delays where clinically appropriate.
* Coordinating associated procedures and diagnostics to align with treatment plans.
* Book appointments and manage treatment schedules for all patients referred for, or undergoing, SACT treatments from oncology and haematology teams, ensuring that treatments are scheduled within Cancer Waiting Times targets and clinically indicated timings.
* Book appointments and manage outpatient treatment schedules for patients under the care of medical speciality teams.
* Prompt communication with clinical teams regarding new patient appointments or changes to treatment schedules.
* Demonstrates effective communication skills with patients and colleagues, communicating information in a sensitive manner and managing challenging conversations and concerns appropriately.
* Plan patient treatments in accordance with capacity of the day treatment units, considering factors such as nursing staff levels, availability of blood test results and time for pharmacy ordering and dispensing.
* Ensure capacity within the day treatment units is used efficiently, rescheduling appointments where necessary and ensuring changes are communicated in a timely manner with colleagues and patients.
* Document and maintain accurate patient records at all times, including amending patient demographics in line with the record keeping policy.
* Answering the telephone, dealing with queries, transferring calls and taking messages when needed.
* Set up systems to collate information and reports regarding ward and staff activity for management purposes and ensure information is updated where required.
* In collaboration with relevant staff, collate nonclinical information and draft correspondence such as letters, reports, references and memorandums.
* Perform prescription administration by linking each individual prescription per patient to scheduled appointments on the Aria system.
* Ensure knowledge of SACT regimens and associated care or interventions is up to date and appointments are booked in accordance with clinical protocols.
* Have in-depth knowledge of both Aria and Bookwise systems and be able to troubleshoot administrative issues and train colleagues to use the systems proficiently.
* Work collaboratively with the cancer management team, escalating individual cases or insufficient capacity as appropriate.
* Manage appointments for patients requiring a Peripherally Inserted Central Catheter (PICC), working with the PICC Service to meet the needs of both services.
Working for our organisation
"Our STAR values - Service, Teamwork, Ambition and Respect - are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined up services to our local community. Whether at home, in the community, or within the hospital, our goal is to empower individuals to lead independent and healthier lives."
Additional information for applicants
* Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used, then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications for any declared disability.
* Certificate of Sponsorship — Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications, subject to eligibility of the role for a skilled worker visa and salary requirements. Not all roles in the Trust are eligible for sponsorship.
* Eligibility for this role requires: Current right to work in the UK, subject to verification; Qualification of the eligibility sponsorship criteria.
* From 4 April 2024, UK immigration policy changes have increased minimum salary levels for skilled workers. For further information visit the UK Visas and Immigration website.
* Current employees should be aware that this position is advertised as a Great Western Hospitals position and appointment ends any TUPE protection.
* Candidates are responsible for covering the cost of their own DBS check if required: £21.50 for a Standard DBS check or £49.50 for an Enhanced DBS check (recoverable from the first two pay periods); DBS payment for bank posts must be settled prior to commencement. Apprentices are exempt from DBS payment.
* We are committed to supporting our staff in achieving a healthy work-life balance through flexible work arrangements. Upon joining the Trust, you have the right to request flexible working, with an unlimited number of requests allowed.
* Upon acceptance of a job offer, your information will be transferred to the national NHS Electronic Staff Records System. All communication regarding your application will be conducted via email; please check your junk/spam folders as emails may be filtered there.
* Great Western Hospitals NHS Foundation Trust is the sole integrated provider in the Bath and North East Somerset, Swindon, and Wiltshire system, overseeing adult community services and providing acute care. We are a Disability Confident Employer, and we are a Veteran Aware organisation and have signed The Armed Forces Covenant.
* If we receive a high volume of applications, adverts may close before the published closing date; please submit your application promptly.
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