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Vacancy: product marketing manager

Harrow
BCS, The Chartered Institute for IT
Product marketing manager
Posted: 4 May
Offer description

Product Marketing Manager

Up to £55,000 per annum

London / Swindon

Full-time, permanent

Role will be responsible for defining and delivering the product positioning, value propositions and go‑to‑market strategies that drive growth across our portfolio. Acting as the expert on our products, competitors and customers, the Product Marketing Manager ensures BCS is clearly understood, confidently chosen and continuously valued by employers, training providers and other key audiences.


Product & Market Strategy

* Develop clear, insight‑led positioning and messaging for products and propositions, ensuring they resonate with B2B buyers and differentiate BCS in the market.
* Gather market, customer and competitor insights and work with Product to turn these findings into recommendations that shape product development, pricing and go‑to‑market strategy.
* Define and evolve customer personas, decision buying units, user needs and end‑to‑end journeys.


Go to Market (GTM)

* Lead cross‑functional GTM planning for new product launches, feature and proposition updates — ensuring alignment between Product, Marketing and Sales.
* Identify target segments, craft value propositions and design product‑centric campaigns and content that drive awareness, adoption and revenue.
* Develop and maintain compelling product narratives, ensuring consistency across all touchpoints.
* Plan and implement lead generation automation as part of the GTM strategy.


Sales Enablement

* Create and maintain high‑impact sales enablement materials including pitch decks, product information portal, case studies, etc.
* Partner with Sales to strengthen pre‑sales and sales journeys, improve conversion and identify opportunities to enhance product understanding.


Customer Engagement & Lifecycle

* Shape product adoption and retention strategies, onboarding content and continuous value communications.
* Analyse user behaviour and customer feedback to identify ways to improve lifetime value and reduce churn.


Performance, Insights & Reporting

* Monitor lead generation, product performance, campaign outcomes and market trends; use data to refine GTM strategies and future activity.
* Inform product roadmap decisions by communicating market demand, customer pain points and competitive threats.


Collaboration & Governance

* Work collaboratively with Product, Sales, Marketing and external partners to ensure cohesive execution and a unified product story.
* Ensure all materials and GTM activities comply with UK GDPR, PECR, DMCCA 2024 and the CAP Code.
* Maintain high editorial and brand standards across all product communications.


Continuous Improvement

* Continuously look for ways to improve processes, insights, GTM execution and cross‑team collaboration.
* Role model BCS values and actively contribute to our mission and purpose.


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