FDM is a global business and technology consultancy seeking an Application Support Manager to work for our client within the energy sector. This is initially a 6-month contract with the potential to extend and will be a hybrid role based in Chester.
Our client is seeking Application Support Manager to take full ownership of their core business applications, with a strong focus on Oracle technologies. This is a standalone, self-directed role which would be perfect for someone who enjoys a varied technical landscape, thrives on solving complex problems, and can bridge the gap between technology and business needs.
In this role, you’ll be the go-to expert ensuring our application estate runs smoothly, efficiently, and securely — from troubleshooting and vendor management to user support and continuous improvement.
Responsibilities
* Take ownership of day-to-day support, maintenance, and enhancement of our Oracle-based business applications
* Be the primary point of contact for application-related incidents, requests, and upgrades
* Troubleshoot and resolve complex technical issues, proactively monitoring application performance and stability
* Collaborate with business stakeholders, end-users, and external vendors to deliver enhancements, manage upgrades, and implement best practices
* Manage integrations and reporting using the Microsoft suite (Excel, Power BI, SharePoint, etc.), ensuring seamless data flow and accessibility
* Maintain accurate documentation, including application configurations, support processes, and user guides
* Contribute to application lifecycle planning, helping the business assess needs, plan migrations, and evaluate future solutions