Hereford Job Summary To develop and maintain a coordinated approach towards procurement and contract management for the unit, seeking value for money, relationship and performance management of suppliers and offering advice on all areas of the unit purchasing and contract activity. This position is advertised at 37 hours per week. Job Description Responsible for the procurement of supplies and services which are not available through service sources in accordance with JSP’s 332 & 895. Responsible for providing a high level of customer service, including advising and responding to incoming correspondence, enquiries and requests from staff, suppliers and external agencies via email, telephone and procurement systems. Maintain and update accurate procurement records of all procurement process for the LVP Cell Manager, ensuring all records are kept for audit purposes. Explain the procurement processes and requirements to those responsible for business unit spend ensuring best practice. Given the complexity of procurement and the time-pressured working environment, offer advice regarding quotes and historic order information. Have an understanding of Commercial Awareness. To establish and develop strong working relationships with customers and third-party suppliers to ensure that the quality of service provision is consistently managed and challenged to meet agreed service level agreements. Personal and Professional Development conducive to role. Must ensure that all purchases are in accordance with the objectives and priorities of the Department, the Civil Service (as laid down in the Civil Service Code) and Military Service core values and standards, as appropriate. Complete all mandatory training in relation to the role. To undertake Training to obtain a Tailspend purchasing Account and Contracting Purchasing & Finance (CP&F) Contractual powers held to use the Electronic Procurement Card (ePC) in accordance with JSP’s 332 & 895. To provide QM Accounts with details of all orders received, enabling goods to be brought to account and an audit trail maintained. To assist in maintaining the LVP office as a safe working area in accordance with unit standing orders and with the Health and Safety at Work Act. To carry out any miscellaneous tasks as directed by Line Management, commensurate with grade and function. Responsible for the procurement of supplies and services which are not available through service sources in accordance with JSP’s 332 & 895. Responsible for providing a high level of customer service, including advising and responding to incoming correspondence, enquiries and requests from staff, suppliers and external agencies via email, telephone and procurement systems. Maintain and update accurate procurement records of all procurement process for the LVP Cell Manager, ensuring all records are kept for audit purposes. Explain the procurement processes and requirements to those responsible for business unit spend ensuring best practice. Given the complexity of procurement and the time-pressured working environment, offer advice regarding quotes and historic order information. Have an understanding of Commercial Awareness. To establish and develop strong working relationships with customers and third-party suppliers to ensure that the quality of service provision is consistently managed and challenged to meet agreed service level agreements. Personal and Professional Development conducive to role. Must ensure that all purchases are in accordance with the objectives and priorities of the Department, the Civil Service (as laid down in the Civil Service Code) and Military Service core values and standards, as appropriate. Complete all mandatory training in relation to the role. To undertake Training to obtain a Tailspend purchasing Account and Contracting Purchasing & Finance (CP&F) Contractual powers held to use the Electronic Procurement Card (ePC) in accordance with JSP’s 332 & 895. To provide QM Accounts with details of all orders received, enabling goods to be brought to account and an audit trail maintained. To assist in maintaining the LVP office as a safe working area in accordance with unit standing orders and with the Health and Safety at Work Act. To carry out any miscellaneous tasks as directed by Line Management, commensurate with grade and function. Person specification Strong organisational skills. Excellent IT skills with proven experience of using Microsoft 365; in particular Word, Excel, OneDrive, SharePoint and Outlook Excellent written and oral communication skills with the ability to communicate confidently and effectively with a range of audiences. Ability to prioritise, work under pressure and to meet strict deadlines. Excellent data input skills with a strong eye for detail, ensuring financial/technical information is recorded carefully and accurately. Ability to work as part of a team, with willingness to assist colleagues in times of pressure. Behaviours We'll assess you against these behaviours during the selection process: Delivering at Pace Working Together Communicating and Influencing Managing a Quality Service Alongside your salary of £26,770, Ministry of Defence contributes £7,755 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an employer contribution of 28.97% 25 days paid annual leave growing (1 day per year) to 30 days upon completion of 5 years’ service Enhanced maternity, paternity and adoption leave On-site cafeteria, gym and parking The post does not offer relocation expenses External recruits who join the MOD who are new to the Civil Service will be subject to a six month probation period. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements. Please Note: Expenses incurred for travel to interviews will not be reimbursed. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/. The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments. MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. This vacancy is using Success Profiles, and will assess your Behaviours and Experience. At sift, you will be assessed against your CV and Statement of suitability (500 Words) and the following: Delivering at Pace Working Together Communicating and Influencing Managing a Quality Service At Interview, You Will Be Assessed Against The Following Working Together Communicating and Influencing Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. This vacancy is part of the A Great Place to Work for Veterans initiative Making-thecivil-service-a-great-place-to-work-for-veterans Reserved posts are open to UK nationals only, while non reserved are open to UK, Commonwealth, EEA and certain non-EEA nationals. Contact your recruitment team if you’re unsure about this job’s status. Feedback will only be provided if you attend an interview or assessment. The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk. As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. Strategic Command is going through a significant transformation programme which aims to improve the way the Command conducts its business and delivers for Defence and the nation. As a consequence of this, all posts within Strategic Command Headquarters and in time the wider organisation, are/will be subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities. Throughout, the Command’s transformation programme is committed to following the MOD’s framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command’s personnel and Trade Unions. The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment. The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out Feedback will only be provided if you attend an interview or assessment. This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window).See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window).See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements Open to UK nationals only. Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job Contact Name : Civilian Workforce Advisor Email : Recruiting-group-mailbox-hfd@mod.gov.uk Recruitment team Email : DBSCivPers-Resourcingteam3@mod.gov.uk Further information Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: info@csc.gov.uk.