About the Role
Position: New & Used Car Sales Advisor
Location: Bournemouth (Kia)
Employment type: Permanent, Full-time
Responsibilities
* Build rapport with customers and, using sound knowledge, accurately assess their needs and recommend the most suitable products and services.
* Negotiate the sale price of the vehicles including possible trade‑in values.
* Calculate finance payments including cash or car loans.
* Maximise every sales opportunity to achieve vehicle sales and profit targets.
* Upsell accessories and additional aftersales services.
* Proactively prospect new and existing customers to maintain your database and ensure repeat business.
* Create and coordinate customer appointments, schedule test drives and arrange handover appointments.
* Support the Sales Administrators with accurately processing all documentation related to vehicle sales, including vehicle orders and finance agreements.
Qualifications and Requirements
* Have a real drive and desire to produce results.
* Able to build outstanding customer relationships.
* Have a stable working history.
* Be a customer service champion where you exceed your customers' expectations in every element of their buying experience.
* Confident Excel user.
* Automotive industry or vehicle sales experience would be preferable; however, we will consider applicants with a good sales track record outside the industry.
* A full UK driving licence.
Benefits
* Starting salary of £25,500, plus uncapped commission.
* 40 hour working week.
* Bespoke induction and learning programme and comprehensive ongoing training throughout your career.
* Access to Company Vehicle Scheme.
* Enhanced family leave benefit.
* Life Insurance.
* Bupa Healthcare Cash Plan for you and your family.
* Opportunity to join the company pension scheme.
* 25 days holiday (plus bank holidays), increasing with length of service.
* Discounts on new vehicle, used vehicle, service and parts purchases.
* Various perks and discounts with high street and online retailers and services.
Company Overview
The Hendy Group is a family‑run business with over 80 sites along the South Coast, delivering a premium customer experience for 165 years. Our values of honesty, quality, care and customer service are at the heart of everything we do.
All new hires will receive a structured induction programme before beginning their role.
#J-18808-Ljbffr