Credit Risk Administrator
Career Level: 10S Senior Posting Date: 6 Jan 2026
Job Title
Credit Risk Administrator – Payments
Based
London (Hybrid – 2 days per week in the office)
Reports to
Head of Underwriting & Credit Risk
Role Description
ClearCourse is looking for a Credit Risk Administrator to join our growing Risk & Compliance team within ClearCourse Payments. This is an excellent opportunity for someone early in their career who is looking to develop hands-on experience in credit risk, onboarding, compliance, and payments within a fast-growing fintech environment.
Reporting to the Head of Underwriting & Credit Risk, you will play a key role in supporting the onboarding and ongoing account management of merchants within the ClearAccept regulated portfolio. You’ll work closely with Credit Risk Analysts and wider internal teams to ensure merchants are onboarded efficiently, data is accurately maintained, and risk issues are identified and escalated appropriately.
The role offers strong exposure across credit risk administration, transaction monitoring, regulatory reporting, and compliance, making it a great foundation for longer-term progression within Risk, Compliance, or Financial Operations.
Key Accountabilities
1. Support the setup of new merchant accounts in line with onboarding processes, including in-flight amendments and add-ons
2. Co-ordinate the collection and review of merchant documentation, resolving discrepancies to support timely onboarding
3. Work support tickets received via email or Jira from the Merchant Support / Helpdesk teams
4. Monitor and manage the Risk Mailbox, responding to queries and escalating issues where appropriate
5. Maintain and update merchant trackers, decision logs, pending applications, and weekly/monthly reports
6. Review incoming CreditSafe reports and flag potential risk events related to merchant activity
7. Maintain accurate credit records, documentation, and reporting
8. Support communication with merchants regarding account updates, requests for information, or actions taken
9. Assist in identifying trends in credit risk, fraud, or monitoring alerts, escalating findings where required
10. Provide ongoing administrative support to the wider Risk, Finance Operations, and Compliance teams
11. Support internal and external audits, regulatory requests, and ad-hoc reporting as required
12. Maintain clear and up-to-date process and procedure documentation to support day-to-day operations
Required Skills & Experience
13. 1+ year experience in an administrative or operations role (payments, fintech, financial services, or regulated environment desirable)
14. Strong attention to detail with the ability to manage data, documentation, and multiple workstreams
15. Confident communicator, able to engage with internal and external stakeholders professionally
16. Good written and verbal communication skills
17. Basic understanding of customer due diligence (CDD) and onboarding processes (or willingness to learn)
18. Comfortable working with Excel, Word, and Outlook
19. Organised, methodical, and able to work independently while knowing when to escalate
Desirable Skills & Experience
20. Exposure to payments, acquiring, fintech, or risk/compliance environments
21. Experience working with Jira or ticketing systems
22. Interest in developing a career within Credit Risk, Compliance, or Financial Operations
23. Experience collaborating with product, technology, or development teams
Benefits
At ClearCourse, we’re committed to supporting our people both professionally and personally. As part of the group, you’ll have access to a comprehensive benefits package, including:
24. 25 days holiday, plus bank holidays (with the option to carry over up to 5 days)
25. Private Medical Insurance (AXA) – core cover including outpatient, therapies, mental health and cancer cover (opt-in benefit)
26. Cash Plan covering everyday healthcare costs such as dental, optical, physio and prescriptions (opt-in benefit)
27. Life Assurance at 4x base salary
28. Group Income Protection providing long-term financial support in the event of illness
29. Peppy Health support for menopause, fertility, pregnancy, women’s and men’s health (including partner access)
30. Perkbox – access to 4,000+ discounts and benefits, plus monthly flexi points and Employee Assistance Programme
31. Pension scheme with auto-enrolment in line with UK legislation
32. Cycle to Work scheme (tax and NI savings via salary sacrifice)
33. Enhanced family-friendly policies, including maternity, adoption, shared parental and paternity pay
34. Generous training and development support, including professional memberships where relevant
35. Recruitment referral scheme with financial rewards for successful referrals
You’ll also benefit from working within a supportive, collaborative culture that genuinely values Working Better Together.