Hybrid Working
Hybrid working - the role requires presence in the office or on client site a minimum of 2 days per week. Some assignments may require up to 5 days per week on a client site. The role can be based in London Victoria or Manchester.
About the Role
We are recruiting Healthcare Operational and Financial Improvement Consultants in our Operations and Improvement capability. The role involves working on complex and challenging projects, delivering real and meaningful value, supporting improvement capability and operations excellence, and collaborating in diverse project teams.
* Do you enjoy working on complex and challenging projects using your ingenuity to deliver real and meaningful value?
* Would you be motivated by contributing to a positive-human future?
* Are you keen to work to build improvement capability and operations excellence?
* Would you be motivated by working collaboratively in diverse project teams, often with a blend of colleagues, clients and suppliers?
* Is shaping your career pathway and the development of others important to you?
Primary Areas of Focus
* Operational and financial productivity
* Acute care collaboration
* Organisational PMO design and deployment
* System financial modelling
Qualifications
* Core experience delivering tangible improvement in healthcare operational environments, from patient facing roles to corporate and commercial roles.
* Previous experience delivering large‑scale Cost Improvement and Productivity projects using project management principles.
* Core experience working and delivering within the Healthcare sector - essential requirement.
* A track‑record of realising business benefits and improved outcomes in a healthcare setting.
* Wider experience deploying advanced techniques such as digital technologies, change management, operational risk management and supply chain management is advantageous.
* The ability to demonstrate leadership skills in large and diverse project teams.
* Experience working in partnership with clinical and operational teams to deliver improved performance.
* Confidence to work across multiple levels of an organisation, with the ability to influence senior stakeholders and navigate challenging discussions.
* An aptitude for delivering creative and ingenious solutions.
* Core consulting skills such as presentation skills, stakeholder management and ability to build rapport quickly.
The Ideal Candidate Will Also Have
* Strong consulting skills, including structured problem‑solving, data‑driven analysis, stakeholder engagement, and the ability to translate insight into practical recommendations.
* Experience delivering in one of the following sub‑sectors: Healthcare in public and private sectors; DHSC, NHS Trusts, healthcare delivery providers (predominantly payers and/or providers).
* The ability to work independently, developing excellent relationships with stakeholders internally and externally, and delivering the highest customer service and business standards.
* Excellent interpersonal and team working skills; a natural integrator, comfortable navigating across system finance, care model design, governance, capacity and workforce modelling, clinical and operational excellence and working as part of wider teams.
* A drive for personal and professional progression.
Facilitating workshops, providing compelling, evidence‑based insights and helping to manage complex and senior stakeholders are part of the role. Our Operations and Improvement consultants are expected to be hands‑on, working together with our clients to bring energy, direction and expertise in helping to solve the most difficult operational and supply chain challenges.
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