55549
A leading and expanding Independent Estate Agency is looking for a Property Manager/Administrator for their busy office in Mountain Ash.
Property Manager/Administrator Overview:
My client is looking for a reliable and detail-oriented Property Maintenance & Administration Coordinator to support the lettings team with day-to-day operations.
* This role includes –
* Managing property maintenance requests
* Preparing tenancy contracts
* Handling deposits, and ensuring compliance with all regulatory requirements.
Key Skills & Experience:
* Previous experience in a lettings or property management environment preferred.
* Excellent administrative and organisational abilities.
* Strong attention to detail and ability to follow legal procedures.
* Confident communicator with good customer service skills.
* Familiarity with property management systems (e.g., Reapit, Alto, CFP) desirable.
* Working knowledge of tenancy deposit legislation and contract setup.
* The ideal candidate will be highly organised, with excellent communication skills and a strong understanding of lettings processes.
Key Responsibilities as a Property Manager/Administrator:
* Maintenance Coordination
* Receive and log maintenance requests from tenants.
* Arrange works with approved contractors and track job progress.
* Communicate updates to landlords and tenants.
* Ensure timely completion and resolution of issues.
* Keep maintenance records up to date on the property management system.
Tenancy Administration & Contracts
* Draft and issue tenancy agreements, renewals, and related documentation.
* Ensure all pre-tenancy checks are completed, including:
* Right to Rent checks
* Reference checks
* Guarantor documentation (if applicable)
* Coordinate tenancy start dates, key handovers, and move-in packs.
* Maintain accurate tenant and landlord records.
Deposit Management:
* Process deposit payments and ensure registration with the correct protection scheme (e.g., DPS, TDS, MyDeposits).
* Issue prescribed information within the legal timeframe.
* Assist in managing deposit returns at the end of tenancy, including negotiation of deductions and communication with all parties.
Compliance & General Admin:
* Ensure all required documents (e.g., gas safety, EPC, EICR) are in place before tenancy start.
* Maintain CRM systems and digital filing systems.
* Respond to telephone and email enquiries promptly and professionally.
* Support the wider lettings and property management team as required.
Property Manager/Administrator Package:
* Salary £30k
* Mileage paid
* Pool car available
Hours
* Monday – Friday
* 9am – 5pm
If you have Lettings/ Property Management experience and looking for a new challenge apply today!