CRM Manager Location: Nottingham (2–3 days in office, with travel opportunities) Salary: £40,000 benefits We are seeking a CRM Manager to take ownership of a growing business's customer relationship management system (Capsule). This role is about more than dashboards and reports — it's about helping people work smarter, ensuring data accuracy, and embedding CRM best practice across sales and marketing teams. Key Responsibilities Promote best practice CRM use across the business Support and train colleagues on CRM processes and reporting Maintain clean, accurate data and consistent sales pipelines Produce reports and dashboards to measure performance Support lead generation, events, and quoting activity within CRM Act as a first point of contact for troubleshooting and user support Travel to UK and international offices as required (Amsterdam, Istanbul, Dubai) Candidate Profile Experience in CRM management (Capsule experience an advantage) Strong communication and stakeholder engagement skills Service-minded, approachable, and able to influence adoption Organised, detail-oriented, and confident with reporting Outgoing personality, able to engage teams at all levels The Offer Salary around £40,000 Hybrid working: 2–3 days in Nottingham office (near Mansfield) UK and international travel opportunities Opportunity to shape CRM usage across a multi-site business If you're looking for a role where you can combine CRM expertise with people skills, and play a key part in driving sales and marketing performance, we'd love to hear from you!