The Repair Manager is responsible for leading and overseeing the effective repair, maintenance, and servicing of all tool hire equipment to ensure it remains safe, fully operational, and readily available for customer use. This role involves managing a team of workshop technicians, coordinating all repair workflows through an internal repair app, and ensuring high standards of equipment care, safety, and operational efficiency. With a strong emphasis on hands-on technical expertise and team leadership, the Repair Manager drives preventative maintenance strategies, upholds health and safety compliance, manages parts inventory, and continuously seeks improvements in repair processes and fleet reliability. By working closely with other departments such as Hire Operations and Logistics, the Repair Manager plays a key role in maintaining the reputation and performance of the tool hire fleet through proactive management, strategic planning, and a commitment to excellence.
Principal Accountabilities
1. Oversee all safety operations within the workshop and wider facility, ensuring compliance with health and safety regulations (including PUWER and LOLER).
2. Carry out risk assessments, lead toolbox talks, and enforce safe systems of work for all repair activities.
3. Conduct regular safety inspections, audits, and equipment checks to maintain a compliant and hazard-free environment.
4. Provide technical advice to colleagues regarding equipment usage, safety, and best practices.
5. Oversee all repairs, servicing, and maintenance of the tool hire fleet, ensuring high standards of safety, quality, and efficiency.
6. Lead and manage a team of workshop technicians, including task delegation, training, support, performance management, and monthly 121’s.
7. Coordinate all repair workflows through the internal repair app, ensuring jobs are logged, tracked, and completed accurately and on time.
8. Use repair app data to identify trends, reduce recurring issues, and improve workshop performance.
9. Drive usage of the repair system by attending Hire Manager meetings, providing regular reports to the Hire Ops team and Head of Hire.
10. Conduct regular review meetings with third-party suppliers to ensure they meet SLA’s.
11. Monitor and manage parts inventory, ensuring timely procurement to minimise downtime.
What’s in it for you?
You’ll be supported by fantastic training and development opportunities and have the chance to learn, grow, and develop across the Travis Perkins Group.
We’ll also provide a benefits package that grows with you:
* Competitive bonus
* Contributory pension scheme
* Life assurance
* Colleague discount across various Group businesses, including 20% off at Toolstation
A bit about us
As the largest distributor of building materials in the UK, Travis Perkins has been helping to build Britain for over 200 years.
With over 5 businesses, 19,000 colleagues, and more than 1,200 branches, stores, and sites around the UK, we believe we have the best people and the best place to work. Everyone works hard together to deliver results, but most importantly, have some fun along the way!
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