Cs2654AE3A{text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt} .csC8F6D76{color:#(phone number removed);background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;} .cs(phone number removed)E{color:#(phone number removed);background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:bold;font-style:normal;} .csD99B1BE3{text-align:left;margin:0pt 0pt 8pt 0pt;line-height:(phone number removed);list-style-type:disc;color:#(phone number removed);background-color:transparent;font-family:Arial;font-size:10pt;font-weight:normal;font-style:normal} We are currently working with a rapidly growing financial services company to recruit an Application Support Engineer, you will receive full training and support on the companies in house applications The role: -Provide effective technical support for applications. -Troubleshoot issues reported by clients, ensuring issues are documented, tracked, addressed and resolved in a timely manner and in accordance with agreed SLAs. -Work closely with stakeholders, business analysts and developers on issue resolution and solution delivery. -Effective and regular communication with clients to ensure exemplary customer service is delivered for each ticket raised. -Gather and analyse client requirements for RFCs (requests for change), write detailed specifications and assist in their development. -Deliver high quality work to strict timelines. ...