Client Executive
Windsor
Office Based
9am - 5:30pm
£30,000
A design company based in Windsor are looking for an experienced Client Executive to join their growing team.
The role of the Client Executive is a key position and delivers huge impact on both the customer and the performance within the company
Main duties of a Client Executive
* Sales Order processing and follow up for customers and prospects
* Responding to incoming enquiries by telephone, email or in writing
* Accurately and efficiently processing sales activity, quotes and orders into the systems
* Working with the Distributors, Showroom and Sales staff to develop a sales pipeline and provide support with all queries
* Accurate management and recording of all related sales and stock movements
* Being responsible for complete and accurate performance, including the correct and accurate entry of data into the computer's systems, filing and communication with other members of staff, customers or suppliers
* Finding, qualifying, recording and following up to close opportunities with customers and prospects
* Assuming ownership of the revenue targets for a defined group of customers
* Service, recording and follow-up on sales opportunities and relevant customer activity of the quotation process to ensure accuracy in terms of pricing, profitability, product specification and lead times for supply
Client Sales Specification:
* Previous customer service and order processing experience essential
* Works independently with minimal supervision, takes responsibility for enquiries following them through to the end.
* Excellent customer service skills, understanding the importance of delivering an exceptional level of service every time.
* Demonstrable strong organisational and administrative skills
* Ability to take ownership of the role, working well independently as well as part of the team
* Excellent verbal and written communication skills
* Lives locally to Windsor as this is a fully office-based role.
Benefits:
* A friendly environment
* Gym membership
* Company Pension Scheme
* Private Healthcare
* Company Bonus Scheme
* The chance to attend industry events in interior/luxury sector
If you're interested in this vacancy, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.