Job Description
Account Manager £29,000 – £32,000 + Up to 10% Bonus Preston Here at Service Care Solutions, we are looking for a proactive and relationship-focused Account Manager to manage the successful delivery of MSP, Master Vendor, and Neutral Vendor recruitment contracts. This is an office-based role with some UK Travel Required In your role you will be responsible for providing excellent client service, managing supplier relationships, achieving KPIs/SLAs, and supporting clients with effective recruitment solutions. Key Responsibilities
* Manage client relationships and act as the main point of contact
* Ensure contract KPIs and SLAs are achieved
* Oversee supplier performance, onboarding, and compliance
* Produce client reports, business reviews, and management information
* Resolve operational issues and escalations
* Support contract growth and identify additional service opportunities
* Deliver training and support on systems and processes
* Work closely with internal teams, clients, and subcontractors
What We’re Looking For
* Experience in account management, recruitment, MSP, or vendor management
* Strong communication and stakeholder management skills
* Ability to manage multiple priorities in a fast-paced environment.
* Experience working with KPIs, reporting, and ATS/CRM systems
* Commercially aware with excellent organisational skills
* Willingness to travel to client sites when required
What We Offer
* Competitive salary and bonus scheme
* Career development opportunities
* Supportive and collaborative team culture
If you’re passionate about delivering exceptional service and building strong client partnerships, we’d love to hear from you.