Location: Leeds (LS9)
Salary: A GBP 26,000 per annum
Job Type: Full-time, Permanent (37.5 hours per week)
About The Role
Our client is currently recruiting for a proactive and commercially minded Internal Sales Executive to join their growing team in Leeds. This position is ideal for someone who thrives in a fast:paced environment, enjoys building relationships with customers, and is confident in both inbound and outbound sales activity.
Key Responsibilities
* Handle incoming customer enquiries via phone, email, and live webchat in a professional and timely manner.
* Proactively follow up on customer quotations through outbound calls, converting opportunities into confirmed sales.
* Conduct after:sales follow:ups to ensure customer satisfaction and identify further sales opportunities.
* Manage a high volume of customer queries, taking full ownership from initial contact through to resolution.
* Provide regular updates to customers regarding orders, deliveries, and any potential issues.
* Liaise with internal departments, suppliers, and third:party couriers to ensure smooth order fulfilment.
* Maintain accurate and detailed records of all customer interactions within internal systems.
* Support the wider sales function by identifying upselling and cross:selling opportunities.
Skills And Experience Required
* Previous experience in an internal sales, sales support, or customer service role with a strong commercial focus.
* Confident in making outbound sales calls and following up on leads/quotations.
* Excellent communication skills, both written and verbal.
* Target:driven with a positive and proactive attitude.
* Strong organisational skills and ability to manage multiple tasks effectively.
* Comfortable working in a fast:paced, high:volume environment.
* Good IT skills, including Microsoft Office and CRM systems.
Working Hours
* 37.5 hours per week, Monday to Friday (office hours).
* Saturday working required on a rota basis.
Salary and Benefits
* Basic salary of A GBP 26,000 per annum.
* Company pension scheme.
* Staff discount on products.
* Free on:site parking.
* Life insurance.
* Referral programme.
* Birthday off after one year of service.
* Annual salary review after one year of service.
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