As an Apprentice Pharmacy Assistant, you will play a key role in supporting the day‑to‑day operations of the pharmacy while gaining hands‑on experience and industry knowledge.
Your responsibilities will include:
Customer Service & Support
* Assisting customers with general inquiries and providing excellent customer service.
* Advising patients on over-the-counter medications under pharmacist supervision.
* Processing prescriptions accurately and efficiently.
* Handling transactions, including cash and card payments.
Dispensing & Stock Management
* Preparing and labelling medications in accordance with regulations.
* Assisting pharmacists with dispensing prescription medicines.
* Managing stock levels, restocking shelves, and checking for expired medications.
* Receiving, storing, and organizing pharmaceutical supplies.
Administrative Duties
o Maintaining accurate patient records and prescription logs.
o Handling confidential information with discretion and in compliance with GDPR regulations.
o Assisting with pharmacy documentation and regulatory compliance.
Health & Safety Compliance
o Following pharmacy protocols and health & safety guidelines.
o Ensuring cleanliness and hygiene standards are maintained in all areas.
o Complying with industry regulations, including data protection and controlled drug procedures.
Training & Development
o Developing an understanding of NHS policies, prescriptions, and pharmaceutical regulations.
o Shadowing experienced pharmacists and team members to gain practical experience.
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