We are an International Service centre recruiting for a Bilingual Polish Speaking Customer account coordinator Fluency, at business level, both oral and written, in English and Polish along with ideally another European language is a requirement; 37.5 hours a week, hybrid working in Watford 3 days a week (T,W,T) Salary £28-£30000 The Account Coordinator will build and maintain strong client relationships by serving as the lead point of contact for dedicated customers and will manage activities through to completion and communicate back to the client. Act as liaison between the client and internal teams and will collaborate with key internal stakeholders. Responsible to ensure account long-term profitability by understanding and ensuring current contractual terms and conditions are in place. The Account Coordinator will be responsible for both the retention and growth of their existing client base, as well as soliciting client feedback and driving customer satisfaction. Key Areas of Responsibility: * Serve as lead point of contact for clients, answering questions, addressing concerns, finding solutions, communicating updates, and handling transactional sales opportunities. * Build and maintain strong, long-lasting relationships with clients, and proactively address client retention and growth. * Preparation and monitoring of service, equipment, and consumable contracts to ensure execution of Terms & Conditions, i...