Supervisor - Manchester Airport Terminal 2 - Accessorize
We have an exciting opportunity for an experienced Supervisor at the Manchester Airport Terminal 2 Accessorize Store. Our ideal candidate would be customer focused, reflecting the passion we have for our product and the drive to create an exceptional experience for the Accessorize customer. We value enthusiasm, integrity and the desire for success.
What are we looking for in you?
* Demonstrate customer focus – delivering excellence in customer service, understanding the importance of tailored one on one service and driving this through your team, always putting the customer at the heart of all you do.
* Confident to lead by example, inspiring your team to make Accessorize a great place for all who work and shop with us.
* Experience within a supervisor or key holding role, with a proven track record in delivering excellence in customer service, both personally and through your team.
* Passion, drive and resilience with a can-do approach.
* Ability to communicate openly and effectively.
* Solution-driven with the ability to make decisions to benefit the business, with ownership to take responsibility.
In This Role You Will
* Be a true brand ambassador, supporting the store and team in driving overall performance through delivering an exceptional customer experience and demonstrating the Accessorize values.
* Generate profit by exceeding KPIs.
* Ensure the teams are motivated and knowledgeable, supporting everyone to achieve excellence in their roles.
* Support the management team in maximizing commercial opportunities to drive sales, implementing visual merchandising and window guidelines to a high standard.
* Promote and deliver piercing services with your team where offered.
* Be flexible in your approach, supporting other stores and team members to achieve a common goal.
* Ensure an inclusive environment, promoting equality and kindness within the team.
Joining Us, Your Benefits Would Include
* A competitive salary and exciting bonus scheme.
* A staff uniform allowance – enabling you to have fun wearing our accessories.
* Generous staff discount across all our brands – Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home.
* An additional day’s holiday to celebrate your birthday.
At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us. We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.
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Stockport, England, United Kingdom
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