Care Home Administrator (20 hrs per week, 4 days - Flexible)
We are looking for an Administrator to join our existing team at Hylands House Care Home, in Stratford Upon Avon (CV37 6YW). As a Care Home Administrator, you will be responsible for ensuring the administration of the home runs smoothly and effectively. You will work closely assisting the Care Home Manager in all aspects. This is a vital role, and as the first point of contact you will ensure a positive first impression is created with all visitors to the care home. You will be a key part of our team ensuring we enrich the lives of everyone who lives or works with us.
The ideal candidate must be very organised and structured.
We are looking for a candidate who would do 5 hours shift 4 days a week (20 hours) ideally, however flexible around structuring the working week for the right candidate.
Your main responsibilities will include:
· Present a professional and caring first contact for all those who visit or telephone the Care Home
· Provide excellent customer service over the phone, face to face & in writing to customers, professionals, colleagues and family members
· Maintain and implement the organisations administrative policies and procedures and update these as necessary
· Provide full administrative support to the home and home manager including diary management, minute taking, photocopying, filing and maintaining records
· Manage company databases including admissions, discharges and CMS systems
· Manage important company and resident records and archiving in line with GDPR and policy
· Monitor & control petty cash & the residents' personal monies
· Ensure all staff data is entered accurately including hours, sickness and holidays are correct according to the job role. Processing of staff time sheets
· To support with all areas of staff recruitment, training and supervision, attend team meetings and training
· Liaise with suppliers regularly and organise repairs with the manufactures as needed
· Create reports on expenses and office budgets, as well as financial expenditure
· Manage correspondence (including letters, emails and packages)
· Ensure all DBS and employment checks/proof of right to work in the UK
· Update the learning management system for all staff training
· Control banking and invoices along with supplier payments and stock checks
· Other ad hoc tasks as required by the care home manager
You may have experience as:
Administrator, clerical, personal assistant, secretary, care home admin, nhs admin, admin support
About you:
· We want someone proactive, passionate and ambitious to support us to create the best person-centred environment for our residents
· You'll be genuinely valued and empowered as an integral part of our team
Ideally you will have extensive administrative experience, with excellent attention to detail
· You will be a positive team player and feel comfortable in a busy and customer focused role
· An understanding of care sector would be advantageous
An understanding of bookkeeping would be preferred however not essential
· Excellent communication and interpersonal skills and the ability to produce accurate, effective and engaging documentation.
In return you will get:
· 28 days holiday (FTE) including bank holidays
· Annual pay reviews
· Opportunities for career progression
· Contributory pension scheme
· Free parking
Job Types: Part-time, Permanent
Pay: From £12.50 per hour
Benefits:
* Discounted or free food
* On-site parking
Work Location: In person