Role Overview:
As a IT Support - Junior, you’ll play a pivotal role in resolving technical issues, providing support, and contributing to ongoing IT projects. This role involves supporting the business with all aspects of IT support and IT infrastructure to ensure operational effectiveness.
About the position:
* Salary between £26,208 - £28,000
* This position is office based 5 days a week at our office in Manvers, Rotherham.
* Monday to Friday 9am to 5.30pm
* Weekly pay, every Friday
The Role:
* User Creation
* System Backups
* Problem Solving
* PC/Laptop building/installing
* Helpdesk Ticket Resolution
* Documentation
* Cyber Security
* Patching
Essential Skills:
* Knowledge of Windows Server, Active Directory, DNS/DHCP
* Experience of Office 365Understanding of virtual environments (such as Hyper-V).Solid understanding of networking protocols, firewalls, and VPN configurations.
* Strong troubleshooting and problem-solving skills.
* Excellent communication skills, ability to work with people from across the business.
* Ability to work independently and manage multiple tasks effective
Desirable Skills:
* Relevant Certifications (e.g. Microsoft certified, ITIL, CompTIA)
* Knowledge of Linux systems and environments
* Familiarity with ITIL best practices
* Experience in cybersecurity protocols and tools
What's in it for you;
* 22 days annual leave (plus bank holidays) and the opportunity to earn additional days, the longer you work here
* Health cash plan – Westfields (after 3 months)
* Long Service gifts
* Enhanced maternity/paternity package
* Team social events
* Discount/voucher schemes
* Wellbeing support, including access to mental health support lines and personal skills workshops such as managing your money
* Cycle to work scheme
* Free fruit, snacks, and beverages in the canteen
* Regular social events and team-building activities, such as our annual summer party
* Wide range of internal and external training available
* Enrolment into the company pension scheme (after 3 months)
* Free onsite Parking
The Company - A bit about Bluetree
Established in 2012, Bluetree Group is the UK’s largest online printer and exists to manufacture and sell high volume, premium products through investing in its highly skilled team as well as the latest technology. In 2022, we were chosen as the printer for the Queen's Jubilee book!
Bluetree's combined office, production, and training facilities are in Wath Upon Dearne, which is close to Sheffield, Rotherham, Barnsley, and Doncaster. Our state-of-the-art 165,000 square foot facility is just a 15-minute drive from either the M1 or A1M and boasts ample free on-site parking, the facility is also located on a major bus route which is just a few minutes away from the train stations of Mexborough, Swinton and Wombwell.
Once you walk through our doors, you realise that people are central to all our operations. It’s a place for curious and ambitious people at heart.
For Privacy information please follow this link to our privacy notice on our website under the home page https://www.bluetreegroup.co.uk
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