Aboutbunny.net
Some people accept the internet as it is. We see what it could be.
At bunny.net, we don’t wait for change. We make it happen. You won’t find layers of red tape or play-it-safe thinking here. You’ll find people who move quickly, take ownership, and push ideas all the way to the edge. Literally.
You’ll build things that solve actual problems, not add to them.
We’re not perfect, and we don’t pretend to be. But we’re always improving. We’re looking for people who want to do the same, who take pride in their work, and aren’t afraid to challenge what’s possible.
Because everyone deserves a better internet. And we’re here to help it hop faster.
Billing Analyst
As a Billing Analyst at bunny.net, you’ll play a key role in making sure our billing processes are accurate, efficient, and scalable.
You'll dive deep into usage data, identify billing discrepancies before they become problems, and work across teams to ensure our invoicing runs smoothly. We're looking for someone who loves making sense of messy data, thrives on precision, and gets excited about finding ways to improve the way things work, without always defaulting to engineering fixes.
If you're analytical, proactive, and energized by solving puzzles that sit at the intersection of finance, tech, and customer experience, this might be the role for you
What will you do?
* Analyze product usage and billing data to identify trends, issues, and opportunities for improvement
* Spot discrepancies and work cross-functionally to investigate and resolve billing concerns
* Recommend and implement practical process improvements to streamline invoicing
* Collaborate with customer support, product, finance, and engineering to ensure data accuracy and clear reporting
* Generate and distribute accurate invoices, statements, and internal billing reports
* Respond to customer billing inquiries with empathy and clarity
* Own account reconciliations and help maintain up-to-date, audit-ready billing records
* Monitor accounts receivable, transactions, and financial data flows across systems
* Help improve internal documentation and create more self-serve billing workflows
* Support other finance and accounting activities as needed
What will you bring?
* 3+ years of experience in a Billing Analyst or similar role
* Proficiency in SQL, Microsoft Excel, and other data analysis tools
* Strong analytical skills and a high level of attention to detail
* Ability to extract insights from data and turn them into action
* Experience working with billing or subscription software (e.g. Chargebee, Zuora, Braintree, or similar)
* Excellent communication skills that allow you to explain complex billing issues clearly to others
* Comfortable working in fast-paced, high-growth environments
What will make us extra happy?
* Experience in SaaS, IaaS, or other usage-based business models
* Familiarity with BI tools like Power BI or Looker
* Hands-on experience with Netsuite
* Knowledge of cloud services, web hosting, or related industries
* You have a strong sense of ownership and take initiative when you see something that can be improved
* A proactive mindset toward automation and using AI to improve workflows
Where should you be located?
All roles at bunny.net are fully remote. Work from wherever you hop best.
What's in it for you?
At bunny.net, we invest in you. We want to provide meaningful benefits while helping you maintain a healthy work & personal life.
* 100% flexible working hours - Work from anywhere, on your own schedule.
* Medical, dental, and vision insurance - Coverage worldwide.
* Paid time off - Love visiting the seaside? No problem. We do too. We offer 25 days of paid vacation (plus your local public holidays).
* Parental leave - Bonding with the little ones is super important, so we offer parental leave and flexible scheduling to ease into parenthood.
* Home office budget - We believe everyone is more efficient working in a comfortable office, and we're happy to help you set it up with an annual budget of €500.
* Paid sick leave - Feeling ill? Take time off to fully recover without having to worry about your finances.
* Mental health support - Feeling down? We've got your back. bunny.net provides mental health resources and help via BetterHelp.com.
* Wellness budget - An annual well-being budget of €480 is here to help you stay fresh and focused.
* Educational budget - A dedicated yearly learning and educational budget of €500 for books, seminars, and online courses to keep your learning on track.
We're ready if you are!
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