Responsibilities
* Proceed, manage, keep record of Retailer Sales Agreements and Authorised Repairer Agreements
* Compile clear, robust, easy to understand presentations across a range of topics at all levels (e.g. Retailers; HMUK; HME etc.)
* Provide guidance to the relevant Network/Business Development Leads and Finance on the departmental financial Cost Centres; budget planning and where required external partner providers to ensure plans are met and best value is obtained, including Purchase Order creation and Workflow approvals.
* Create and maintain a record of all agreed Retailer Representation support including reconciliation of payment and amounts due to achievement criteria.
* Manage the required elements of a professional, robust, documented, and clear for prospect, appointment, and onboarding of new/takeover Retailer process.
* Manage the integrity and accuracy of all relevant databases (HME and HMUK) to ensure the provision of accurate management information.
* Complete & submit the required reporting for HMC / HME and HMUK in an accurate & timely manner.
* Be the central point of contact and facilitator for the Business Transformation department INET (internal internet) communications and letters to Retailers.
* Organise, arrange quarterly Franchise Board Meeting, offsite retailer meetings/visits and assist business travelling bookings for Head of Divisions and organise Business Transformation annually team meeting.
Person Specification
* Administrative experience within a recognised customer / retail focused environment (ideally with an automotive Retailer and/or OEM)
* Have a strong customer ethos with the ability to build excellent relationships and handle challenging situations.
* Have the ability to engage and communicate with a diverse range of stakeholders within automotive retailers, HMUK internal teams, Hyundai affiliates (e.g., HMC; HME) and partner providers in a variety of business settings.
* Enjoy a dynamic work environment and embrace/influence innovative ideas and change.
* Ability to positively represent HMUK with existing and prospective retailers, partner providers and wider audiences as required.
* A basic understanding and appreciation of financial and commercial drivers with good analytical skills
* Good organisational skills with an ability to prioritise and adapt, sometimes at short notice.
* Advanced levels of understanding and use of software applications in particular PowerPoint and Excel
* Ability to travel to locations across the UK.
* A confident, articulate, diligent individual who can build and maintain strong relationships.