Orbit Group, a leading developer of affordable housing in the UK, is seeking a Customer Care Administrator to support the Customer Care Team. In this role, you will ensure residents in new homes receive professional service throughout their warranty period.
Your responsibilities include logging defects, coordinating contractor appointments, and maintaining customer records. You will work closely with both customers and contractors, playing a key role in managing expectations and ensuring timely resolutions.
We offer a flexible work environment as part of our commitment to employee wellbeing and career development.
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