A leading digital payments firm in Scotland is seeking a highly skilled Customer Success Manager to enhance customer relationships and ensure high-quality service delivery. The role involves managing the customer journey, evaluating service level agreements, and collaborating with internal teams for operational excellence. The ideal candidate has experience in the payments industry, excellent communication skills, and a proactive approach to customer care. This position offers an opportunity to impact customer satisfaction and business growth significantly. #J-18808-Ljbffr