Working as a member of the General Surgical Team, providing efficient and effective secretarial support for Consultant General Surgeons, thereby supporting the delivery of high quality service to patients and staff within the Specialty.
This post is fixed term/secondment for 8 months to cover maternity leave. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Job Overview
Main duties of the job:
* Accurately carry out audio/copy typing of patient related correspondence/reports using the appropriate software to agreed organisational standards/competencies.
* Produce standard letters on behalf of the clinical team.
* Type complex reports/letters, ensuring accuracy and within specified timescales.
* Ensure that accurate, timely information is entered and maintained on the appropriate patient information system.
* Assist in maintaining the specialty waiting list, ensuring accuracy of information on relevant system.
* Enter patients onto waiting list on WPAS system, ensuring accuracy of data.
* Process casenotes via IFIT in a timely manner.
* Request/dispatch casenotes from/to locations, Health Board as necessary, ensuring a timely response.
Person Specification
Essential criteria:
* NVQ Business Administration L3 or equivalent experience
* RSA /OCR level 2 or equivalent experience (must be a proficient user of Microsoft word)
* IT related qualification CLAIT plus /ECDL or equivalent
Desirable criteria:
* AMSPAR – City & Guilds L3
* NVQ Customer Service L3
Essential experience:
* Knowledge of a range of administrative processes.
* Experience of working in a busy office environment.
Desirable experience:
* Experience of working within the NHS
Essential skills:
* Competently communicates professionally and effectively with all levels of staff both verbally and in writing.
* Proficient in use of Microsoft office applications.
* Experienced in planning and organising and prioritise own workload.
* Flexible and adaptable to changing service demands.
* Excellent organisational skills
Desirable skills:
* Minute-taking skills
We are an equal opportunities employer and welcome applications in Welsh or English. We are committed to promoting equality and diversity and are proud to welcome applicants under the “Disability Confident Employer” scheme.
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