Job Description
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.
Our MOJ client requires 2 court ushers to join the busy team on a temporary basis, until the end of December 2025 initially, with probable extension. £12.21 per hour pay rate
Our client is based in Nottingham City Centre and offers a great opportunity to work within the courts and gain experience
The roles are temporary and expected to run until the end of December 2025, with the possibility of being extended past this date, working full time 37 hours per week Monday to Friday.
Successful applicants would primarily be ushering within the court
Duties may include but not be limited to
* Greeting members of the public
* Liaising with judiciary, witnesses, jurors and other court users with professionalism
* Basic admin duties, data entry, dealing with queries, preparing juror packs in preparation for trials
* Walking jurors to and from court whilst remaining socially distanced
* Preparation of court rooms
* Providing support to all users of the courts, for whom it may be their first time.
* Filing
* Post room duties
Ideal candidates will be confident, enjoy interacting with a variety of court users. You will have excellent customer service skills and a passion to help people
Our client requires the following skills
* Good strong basic admin experience
* Good working knowledge of Microsoft word, excel and outlook
* Excellent communication skills both written and verbal
* Ability to remain calm in potentially difficult situations
* Ability to remain professional at all time and converse with a variety of court users
* Excellent customer service skills
The pay rate is £12.21/hr and benefits include holiday pay and pension scheme
Full training will be given, starting you off with the basics as well as meeting and greeting. Once fully trained, you will then work in the Nottingham Courts.