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Customer Service Agent
Reference: AUG20259361
Expiry date: 2025-09-25 08:50:00.000
Location: Leeds
Benefits: A superb range of benefits
Position: Customer Service Advisor
Salary: up to £27,500 + bonus
This is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists at our busy site.
As part of a team of specialist Customer Service Advisors, you will be the face of our Bodyshops. Your responsibilities include booking customer cars for repairs, preparing job cards, providing vehicle progress reports, arranging courtesy cars, and handling financial transactions with attention to banking/security arrangements and insurance excess payments. A full UK Manual Driving Licence is required.
You will liaise directly with customers, the bodyshop, and third parties to ensure an excellent customer experience.
Why choose FMG RS?
We offer a competitive basic salary and a range of benefits, including:
* Uncapped monthly bonus schemes with a guaranteed average bonus during holidays
* Starting with 23 days annual leave, plus public holidays and an extra day off for your birthday
* Free life assurance (x2 your salary)
* Exclusive vehicle-leasing schemes
* Pension & save-as-you-earn share scheme
* A Benefits App with retailer discounts and cashback deals
* Well-being services, including 24/7 GP, mental health support, physiotherapy, and health plans
* Wagestream App for financial control over your pay, discounts, and access to financial coaching
* Part of ZIGUP, a leading provider of mobility solutions, offering long-term security
* Opportunities to boost earnings through bonus schemes
* Investment in your development and career progression
* Growing company committed to innovation in EV and training
Join the FMG RS family
With the best industry talent, we believe no one else can do what we do. So, what are you waiting for?
We are agile, experts, imaginative, reliable, and committed to keeping your career moving, smarter.
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