Location: Gillingham
Role Type: Permanent
Working Pattern: Rostered shifts, Monday to Saturday, including evenings (roster to be confirmed)
Salary: £47,778.75 Arriva is recruiting a Driver Manager to join our Gillingham depot. This is a key operational leadership role, responsible for ensuring the safe, compliant, and efficient delivery of services while leading, developing, and engaging a team of drivers. The successful candidate will play a critical role in maintaining operational performance, driving continuous improvement, and supporting Arriva's commitment to excellent customer service and safety. Key Responsibilities
* Manage the day-to-day operational delivery of services, ensuring efficiency, safety, and compliance
* Lead, motivate, and develop a team of drivers, promoting a positive, inclusive, and high-performance working environment
* Take ownership of performance management, attendance, conduct, and capability issues in line with company policies
* Ensure compliance with all relevant legislation, company standards, and safety requirements
* Work collaboratively with Trade Union representatives to manage employee relations matters effectively
* Monitor budgets, operational costs, and performance metrics, identifying opportunities for improvement
* Contribute to continuous improvement initiatives and support the depot leadership team in achieving business objectives
Skills and Experience
* Demonstrable experience managing operational teams, ideally within transport, logistics, or a similar regulated environment
* Strong leadership capability with a structured, people-focused management approach
* Experience handling employee relations issues and working with Trade Unions
* Proven ability to manage performance, resolve operational challenges, and maintain service delivery standards
* Eligible for, or currently qualified as, a Transport Manager (O-Licence holder)
Working Hours
* Rostered shifts, Monday to Saturday, including evenings (final roster to be confirmed)
* Early shifts: 05:00 – 13:00
* Late shifts: 13:00 – 21:00
What We Offer
* Salary: £47,778.75 per annum
* Structured training and development with clear career progression opportunities
* A supportive, inclusive working environment focused on teamwork and accountability
* Competitive benefits package