Overview
Clerical Officer / Receptionist Breast Screening – Nottingham Breast Institute, City Hospital Campus and Ropewalk House, central Nottingham. This is a full-time post. The closing date is 09 October 2025.
Main duties
* Preparing clinics
* Making and changing breast screening appointments
* Answering the phone
* Reception duties and filing
* Provide cover for the reception desk at the Breast Institute and at Ropewalk House
The role involves working as part of a team to complete daily tasks and duties, with the ability to work on own initiative. Good communication skills and the ability to prioritise workloads in a changing environment are essential.
About us
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, NUH will endeavour to turn your job into a career.
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Job responsibilities
The successful candidate needs to be computer literate, experienced in the use of electronic communications and confident during face-to-face and telephone interactions with patients and visitors. They will be a point of contact for patients at the Breast Institute and Ropewalk House and act as an information resource for staff and visitors. Knowledge of hospital systems (e.g., Medway, PAS and DHR) is desirable; training can be provided.
Person Specification
Training and Qualifications
* Educated to GCSE level in maths and English, Grade C or above
* NVQ2 Business Administration/Reception, or equivalent experience
Experience
* Knowledge of the Breast Screening service
* Experience working within breast screening or a similar department
Communication and relationship
* Able to exchange information clearly with patients and staff for appointments and general queries
Planning and organisation skills
* Planning and organisation of routine tasks
* Organised and methodical, able to work quickly and accurately
Physical skills
* Able to retrieve files from shelving using appropriate equipment
Other requirements specific to the vacancy
* Must be able to work at both City Campus and Ropewalk House
* Flexible with start and finish times when covering reception
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and, as such, a Disclosure to the DBS will be required to check for any previous convictions.
Employer name
Nottingham University Hospitals NHS Trusts
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