ICT Senior Officer (Microsoft 365 & Cloud Resilience)
Waverley Court
Salary: £40,501 - £47,639
Hours: 36 per week
Overview
The role is hands‑on and operational, supporting the configuration, administration and ongoing management of backup and recovery solutions for Microsoft 365 and related cloud platforms, alongside day‑to‑day systems administration and support activities. The role works closely with other Microsoft 365 specialists to ensure data protection arrangements align with information governance, security and compliance requirements.
Responsibilities
* Support configuration, administration, and ongoing management of backup and recovery solutions for Microsoft 365 and related cloud platforms.
* Manage Intune, Teams, Security, Power Platform and Message Centre admin portals.
* Deliver day‑to‑day systems administration, support and project activities with M365 and associated cloud services.
* Plan and implement disaster recovery, business continuity and ICT resilience strategies.
* Collaborate with other Microsoft 365 and security specialists to maintain data protection and compliance.
Qualifications
* Degree in a relevant subject or alternative relevant experience.
* Experience with Azure and other hyperscaler services.
* Experience in disaster recovery, business continuity planning and implementation.
Skills
* Strong communication and organisational skills.
* Attention to detail and ability to meet tight deadlines.
* Capacity to manage multiple tasks and innovate solutions to digital challenges.
* Comfortable presenting and building effective collaborative relationships.
* Self‑driven and flexible to respond to fast‑changing priorities.
Equality, Diversity and Inclusion
We are committed to a diverse and inclusive workforce where everyone feels valued. We encourage applications from women, people from minority ethnic backgrounds, people with disabilities or neurodivergent people, care experienced people, carers and LGBT+ people. All applicants will be considered fairly based on skills and experience. Disabled and care‑experienced applicants who meet the minimum job criteria will be guaranteed an interview.
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