We believe in better. And we make it happen.
Better content. Better products. And better careers.
Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.
We turn big ideas into the products, content and services millions of people love.
And we do it all right here at Sky.
The Senior Technical Network Engineer role involves designing, implementing, and maintaining network infrastructure, including routers, switches, firewalls, wireless access points, and related hardware. The engineer will troubleshoot network issues and provide technical support to staff.
This role is home-based with travel requirements (field).
Key Responsibilities:
1. Customer Design:
- Maintain expert-level understanding of our technical products and communicate effectively with both technical and non-technical stakeholders.
- Support presales efforts with technical expertise.
- Test and validate new equipment and technologies.
- Lead technical design and implementation of connectivity and TV infrastructure, including site surveys and troubleshooting.
2. In-Life Operations:
- Provide third-line support for complex network issues.
- Oversee operational delivery of projects.
- Manage and maintain network infrastructure.
- Develop and update technical documentation.
- Manage configuration changes and vendor relationships.
Qualifications and Skills:
- Stakeholder management and collaboration skills.
- Experience with Juniper Mist, Ruckus, Cisco, or Cradlepoint WAN/LAN/WLAN products.
- Knowledge of wireless controllers, switches, access points, and routers.
- Experience with network design, including SD-WAN.
- Troubleshooting skills.
- Certifications such as CWNP, CCNP, JNCIS or equivalent.
- Expertise in 802.11 wireless technologies; experience with Ekahau or similar tools is a plus.
- API and scripting knowledge (Python, Bash, etc.) is advantageous.
- Understanding of SMATV, IPTV, and Fibre systems is a plus.
- Full UK Driving Licence required.
Team & Rewards:
Join Sky Business Technology, a leader in Connectivity & TV solutions, and enjoy perks like Sky Q, Sky Glass, pension, healthcare, discounts, and Sky VIP rewards.
Inclusion & Work Environment:
We promote diversity and inclusion, with hybrid working arrangements blending office and remote work.
Your Office Space:
Home-based with travel (field).
Application Note:
Successful applicants will undergo a criminal record check. Depending on the role and convictions, offers may be withdrawn.
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