Job Ref: 12362
Branch: Apex City Quay Hotel Spa
Location: Apex City Quay Hotel and Spa, Dundee
Salary/Benefits: £12.35 per hour
Contract type: Casual
Hours: Part Time
Hours per week: 0
Posted date: 26/08/2025
Closing date: 09/10/2025
Overview
You will receive a warm welcome into the Apex family on joining us as a Conference and Events Assistant. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the Conference and Events team as we believe it is our personality, style and friendliness that makes Apex Hotels
Responsibilities
* Setting up meeting rooms and events areas for the guests to ensure they receive an excellent experience.
* Provide excellent customer service during each event.
* Serving food and beverages to the guests.
* Delivering the highest standards in service and presentation.
* Prepare tea/coffee breaks and stations with appropriate food and beverages and at the correct time as stated in Event function sheet
* Answer and solve guest requests and aim to fulfil any special requirements during the event
* Being responsible for ensuring all working areas are kept clean and tidy.
Starting your Journey
As a Conference and Events Assistant, you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests before, during and after their stay. You will love chatting to our guests offering help and assistance, you will be a great at multi-tasker, you will be efficient at solving guest enquiries and you will always have a smile for our teams and guests. We want you to be yourself here, bringing your infectious personality which helps makes Apex who we are.
On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Conference and Events Assistant. With this in mind, we are looking for a Conference and Events Assistant who:
* Can deliver excellent standards
* Uses initiative
* Is self-aware and able to evaluate their own work
* Has a customer service attitude
* Has the ability to multi-task and provides excellent attention to detail
* Holds a genuine desire to provide a Warmer Welcome to our guests
About the Apex City Quay Hotel and Spa
The Apex City Quay Hotel Spa has award-winning spa facilities, a restaurant, bar and meeting rooms. It’s a ten-minute stroll from RRS Discovery, Caird Hall and high-street shops.
The hotel has 151 bedrooms, features ample natural light through floor to ceiling windows and boasts a fantastic view of City Quay or river Tay. The Quayside Bar Grill overlooks Dundee City Quay.
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