ARRS Pharmacy Technician – NHS (Wyvern Health PCN, Swindon)
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Job Summary
We are looking for a pharmacy technician to join our team at Wyvern Health PCN (Priory Road Medical Centre, The Lawn Medical Centre and Old Town Surgery) with a passion for primary care and working with our patients and staff. You will join a PCN pharmacy team of pharmacists, pharmacy technicians and prescription coordinators who will provide support.
The role includes a variety of duties to bring interest and diversity, such as medicine reconciliation and supporting patients post-discharge from hospital, data collation for medicines optimisation, audits, policy development, day-to-day medication issue resolution, researching medication shortages, supporting patients in use of medicines & promoting electronic dispensing, managing safety alerts & staff training. Technicians support prescription coordinators, clinical pharmacists, community pharmacists and other team members to enhance patient safety and health outcomes. The post holder should be motivated with enthusiasm for people, quality improvement and care, with opportunities to enhance clinical knowledge. The role encompasses clinical, technical, educational and administrative elements with a mix of face-to-face, telephone and video consultations.
Main duties of the job
* Daily prescription queries: Provide support to Prescription Coordinators and Clinical Pharmacists in managing daily patient prescription requirements and resolving patient/pharmacy queries (e.g., out-of-stock medications).
* Discharge Summaries: Manage and process discharge summaries and clinical letters.
* Reviewing Patient Medication: Carry out medicines optimisation tasks, including effective medicine administration (e.g., inhaler technique), supporting medication reviews and medicines reconciliation; utilise consultation skills to work with patients to ensure they use medicines effectively.
* Vaccination Programmes: Support vaccination programmes for patients and staff as required.
* MHRA Alerts: Manage MHRA alerts and actions, including receipt/understanding, communication with PCN contacts and completing actions.
* Eclipse Alerts: Run searches, determine appropriate actions based on findings, communicate with PCN contacts and complete actions.
* Audits: Undertake clinical audits, support quality improvement measures, contribute to QOF and enhanced services; assist in medicines optimisation incentive schemes and patient safety audits.
* Leadership: Provide training and support on safe handling of medicines, including EPS; develop relationships with other technicians, pharmacists and the multidisciplinary team; support integration across health and social care; assist reception/admin teams with prescription requests to enable clinicians to review complex cases; support national prescribing policy implementation.
* Professional Development: Register with CPPE and complete the 15-month Primary Care Education Pathway (PCPEP); trainee support as required; all duties performed within competence with opportunities to grow.
About Us
Wyvern Health Primary Care Network comprises The Lawn Medical Centre, Old Town Surgery and Priory Road Medical Centre, Swindon, supporting over 26,000 patients. We have a strong ethos of continuity of care, teamwork and peer support, with a CQC rating of GOOD.
Details
Date posted: 29 September 2025
Contract: Permanent, Part-time; Salary: Depending on experience
Qualifications
* Professional registration with GPhC
* BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
Skills & Competencies
* Computer literacy with GP clinical systems and Microsoft Office packages
* Ability to analyse and interpret prescribing data
* Accurate with good attention to detail and prioritisation
* Strong communication skills (verbal and written) with stakeholders
* Understanding of data protection and confidentiality
Experience
* Evidence of CPD
* Experience as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy
Attributes
* Works independently and as part of a team; flexible and proactive
* Willingness to travel across multiple sites; adaptable to change
* Excellent time-keeping and prioritisation; ability to handle urgent and important tasks
Legal & Registration
This post requires UK professional registration with the General Pharmaceutical Council (GPhC). It may also require a Disclosure and Barring Service (DBS) check as part of the Rehabilitation of Offenders Act 1974 (Exceptions Order).
Employer
Priory Road Medical Centre, Priory Road, Swindon, SN3 2EZ; Employer website: https://www.prioryroadmedicalcentre.org.uk/
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