Overview
Snr Process Analyst, EU Central Operations
Job ID: 2992120 | Amazon Road Transport Spain, S.L.U.
Central Operations refers to a new approach in Amazon Logistics to define a scalable solution to run the increasingly complex and growing last mile delivery network. Central Operations is a key strategic initiative with a vision to transform the way AMZL executes route planning, scheduling and last mile delivery. We are looking for a strong Business Analyst to join the team and drive improvement in in-station processes and technology used within the operational team. This person will have a strong ability to gather data from multiple data sources (real-time and batch data), build new metrics from these sources and generate actionable insights coming from consumable and interactive dashboards that will allow operations to make quick decisions and avoid in-station volume risks. The analyst will have the opportunity to start a project from scratch, helping to set up the foundations of an entirely new operational process with metrics, tools and built in AMZL platforms. The role will provide opportunities to think big, develop original ideas, and partner with AMZL Planning, Transportation, Last Mile Tech, Operations and business expansion teams to develop a strategic approach to scale Central Operations.
Responsibilities
* Managing and partnering with Operational teams as an analytical partner, that will define and guide the analytical strategy for operations
* Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format
* Partnering with other analysts and BI engineers in planning and analytics to build analytical solutions to deliver on business goals
* Propose and implement business metrics for senior management reviews and work with business intelligence and data engineers to design and develop data infrastructure to support business growth
* Perform deep-dives to find the root causes behind variances of key parameters over a given time-period
* Harness data to create business requirements documents and guide actionable technology requests
BASIC QUALIFICATIONS
* Bachelor\'s degree in Business Administration, Finance, Computer Information Systems, Engineering, Operations Research, Mathematics or other business/analytical disciplines or equivalent
* Demonstrable relevant professional experience as a Business Analyst, Data Analyst, or related
* Proficiency in SQL, Microsoft Excel, and statistical analysis tools
* Demonstrated experience leading technical projects with strong analytical components
* Excellent written and oral communication skills in English, including the ability to communicate across business areas
PREFERRED QUALIFICATIONS
* Master’s degree in Business Administration, Finance, Computer Information Systems, Engineering, Operations Research, Mathematics or other business/analytical disciplines or equivalent
* SQL experience
* Direct experience using business intelligence reporting tools (Quicksight, Tableau, etc.)
* Working knowledge of Redshift and/or database management in AWS
* Previous experience in creating detailed Business Requirement Documentation
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
#J-18808-Ljbffr