This role is working within Rotherham Central North Primary Care Network. This network includes Broom Lane Medical Centre, Greasbrough Medical Centre, Greenside Medical Centre, Kimberworth Park Medical Centre, Woodstock Bower Medical Centre. We are looking to expand our current SPLW team. We are looking for one part time fixed term contract 20 hours per week to cover for a current project phase, we need the successful applicants of offer flexibility whilst we support the project.
Main duties of the job
Assist patients identified by GP Practices to access support from local VCS organisations andstatutory services to meet their health and well-being needs.
Provide personalised support to individuals, their families and carers to take control of theirwellbeing, live independently and improve their health outcomes. Co-produce a personalisedsupport plan to improve health and wellbeing, introducing or reconnecting people to communitygroups and statutory services.
Main Duties and Responsibilities:
A Referrals - Promote Social Prescribing, build relationships, encourage self referrals
B Provide personalised support - meeting people on a one to one basis, Person centre approach, source of information,
C Support community groups and VCS organisations to receive referrals - forge strong links, support local groups
D Work collectively with all local partners to ensure community groups are strong andsustainable - work closely with GP practices, encourage patients to engage.
This is short summary of the Job Description - Full description available on request.
About us
Since the NHS was created in 1948, the population has grown, andpeople are living longer.
Many people are living with long termconditions such as diabetes and heart disease or suffer with mental healthissues and may need to access their local health services more often.
To meet these needs, practices have begunworking together and with community, mental health, social care, pharmacy,hospital and voluntary services in their local areas in primary care networks.
Primary care networks build on the core ofcurrent primary care services and enable greater provision of proactive, personalised,coordinated and more integrated health and social care. Clinicians describethis as a change from reactively providing appointments to proactively care forthe people and communities they serve. Where emerging primary care networks arein place in parts of the country, there are clear benefits for patients andclinicians.
Rotherham Central North is made up of a group GP practices in Rotherham,
Broom Lane Medical Centre
Kimberworth Park Medical Centre (Branch of Broom Lane)
Greasbrough Medical Centre
Woodstock Bower Surgery
Gre asesbrough Medical Centre
All our surgeries have a diverse demographic with patients ranging from the fairly high to low socio-economic groups
Job responsibilities
Rotherham Central North Primary Care Network
Job Purpose:
A. Assist patients identified by GP Practices to access support from local VCS organisations andstatutory services to meet their health and well-being needs.
B. Provide personalised support to individuals, their families and carers to take control of theirwellbeing, live independently and improve their health outcomes. Co-produce a personalisedsupport plan to improve health and wellbeing, introducing or reconnecting people to communitygroups and statutory services.
Main Duties and Responsibilities:
A Referrals
1. Promote social prescribing, its role in self-management, and the wider determinants of health.
2. Build relationships with key staff in GP practices within the local Primary Care Network (PCN),attending relevant meetings, becoming part of the wider network team, giving information andfeedback on social prescribing.
3. Seek regular feedback about the quality of service and impact of social prescribing on PCNs.
4. Be proactive in encouraging self-referrals and connecting with all local communities
5. Meet people on a one-to-one basis, making home visits where appropriate within organisationspolicies and procedures. Give people time to tell their stories and focus on what matters to me.Build trust with the person, providing non-judgemental support, respecting diversity and lifestylechoices. Work from a strength-based approach focusing on a persons assets.
6. Be a friendly source of information about wellbeing and prevention approaches. Help peopleidentify the wider issues that impact on their health and wellbeing, such as debt, poor housing,being unemployed, loneliness and caring responsibilities.
7. Adopt a person-centred approach by working with the person, their families and carers andconsider how they can all be supported through social prescribing.
8. Help and empower people to maintain or regain independence through living skills, adaptations,enablement approaches and simple safeguards.
9. Work with individuals to co-produce a simple personalised support plan based on the personspriorities, interests, values and motivations including what they can expect from the groups,activities and services they are being connected to and what the person can do for themselves toimprove their health and wellbeing.
10. Where appropriate, physically introduce people to community groups, activities and statutoryservices, ensuring they are comfortable. Follow up to ensure they are happy, able to engage,included and receiving good support.
C Support community groups and VCS organisations to receive referrals
11. Forge strong links with local VCS organisations, community and neighbourhood level groups,utilising their networks and building on whats already available.
12. Ensure that local community groups and VCS organisations being referred to have basicprocedures in place for ensuring that vulnerable individuals are safe and, where there aresafeguarding concerns, work with all partners to deal appropriately with issues.
13. Check that community groups and VCS organisations have appropriate policies and procedures inplace, support groups to work towards this standard before referrals are made to them.
14. Support local groups to act in accordance with information governance policies and procedures,ensuring compliance with the Data Protection Act.
D Work collectively with all local partners to ensure community groups are strong andsustainable
16. Encourage people who have been connected to community support through social prescribing tovolunteer and give their time freely to others, in order to build their skills and confidence, andstrengthen community resilience.
17. Encourage people, their families and carers to provide peer support and to do things together,such as setting up new community groups or volunteering.
18. Work closely with GP practices within the PCN to ensure that social prescribing referral codes areinputted to SystmOne and that the persons use of the NHS can be tracked, adheringto data protection legislation and data sharing agreements with relevantbodies (e.g. the Integrated Care Board (ICB)).
General Duties and Responsibilities
19. Work with your line manager to undertake continual personal and professional development, takingan active part in reviewing and developing the roles and responsibilities.
20. Work with your line manager to access regular clinical supervision, to enable you to dealeffectively with the difficult issues that people present. Miscellaneous
21. Work as part of the team to seek feedback, continually improve the service and contribute tobusiness planning.
22. Adhere to organisational policies and procedures including (but not limited to) confidentiality, dataprotection, safeguarding, lone working and health and safety.
23. To undertake any roles or tasks that are consistent with the level of the post and fall within thescope of the role, thereby ensuring that the overall business and operational priorities of the projectare delivered in a timely and effective manner.Whilst every effort has been made to outline all the main duties and responsibilities of the post, adocument such as this does not permit every item to be specified in detail. Also the post holdermay, from time to time, be asked to undertake other reasonable duties commensurate with thegrading of the post.
In addition to undertaking the duties as outlined above, the post holder will be expected to fully adhere tothe following:
1. EqualityAct in accordance with the organisations Equality Policy, which is designed to preventdiscrimination of any kind, and ensure equality of opportunity is a key principle that is continuallyembraced.
2. OperationalEnsure that all duties are carried out in line with the organisations health and safety, operational,performance management, personnel, data protection, and financial regulations policies andprocedures.
3. Corporate ImageAdopt a professional image at all times. Adhere to and understand working practices aspart of a quality assured organisation.
4. ConfidentialityMaintain absolute confidentiality with regard to the organisations information and procedures, inparticular following guidelines set for Information Governance and GDPR.
Person Specification
Qualifications
* Good standard of education, educated to GCSE standard
* Excellent telephone manner
* High standard of communication and interpersonal skills
* Clear and legible handwriting
* Previous experience of reception and clerical work
* Familiar with Microsoft Word
* Experience of data inputting (desirable)
* Experience of GP practice work (desirable)
* Experience of working within a team
Personal Qualities
* Ability to work without daily supervision
* Confident, not obviously shy
* Team player, helpful and friendly
* Enthusiastic and a desire to learn
* Able to work at any practice site
* Flexibility to cover for colleagues
* Able to cope and remain calm in patient facing duties
* Understands and adheres to code of confidentiality
* Committed to work part of a team
* An ability to remain calm at all times even in demanding situations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Depending on experiencealigned to AFC band 5 - £15.50
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