Salary: £35,412 - £38,220
Working Arrangements: Monday to Thursday 09:00-17:00, Friday 09:00-16:30; standby rota evening 6:00 pm‑6:00 am, all day Saturday, Sunday, and Bank Holidays on rotation.
Hours per week: 37
Contract type: 1 permanent, 1 fixed‑term for 2 years
Responsibilities
* Provide comprehensive housing advice and manage a varied caseload.
* Work across partners to find innovative ways to prevent homelessness.
* Work proactively to prevent homelessness wherever possible, helping households remain in their homes or secure suitable alternative accommodation at the earliest opportunity.
* Carry out assessments, develop personalised housing plans, and deliver prevention and relief duties under the Homelessness Reduction Act.
* Work in partnership with internal services and external agencies.
* Use a strengths‑based, trauma‑informed approach, supporting people to access appropriate housing, sustain tenancies, and avoid repeat homelessness.
* Contribute to improved outcomes for individuals, families and the wider community.
* Be based in the main office in Barnsley town centre, but may need to attend other locations and carry out home visits.
* Support delivery of the National Plan to End Homelessness for survivors of domestic abuse and ensure access to safe, secure housing at the point of crisis and beyond.
* Provide specialist housing advice and casework for people fleeing domestic abuse, ensuring safety, choice, and dignity are at the centre of all decisions.
* Work closely with local domestic abuse services (IDAS), refuges, social care, health, and criminal justice partners to prevent homelessness, secure appropriate accommodation, and support longer‑term recovery and stability.
* Focus on early intervention, rapid access to safe housing options, using a trauma‑informed, survivor‑centred approach.
* Ensure statutory homelessness duties are met while supporting the council’s wider commitment to ending repeat homelessness and reducing harm.
* Be based in the main office in Barnsley town centre but also work in other locations across Barnsley, such as IDAS, the Refuge, and Safe Accommodation locations.
Qualifications & Requirements
* Basic Criminal Record Check required.
* Speak English to an appropriate standard.
* Be available outside normal working hours as part of a standby rota.
* Hold a relevant Level 4 qualification or equivalent experience – essential.
* Experience in casework and advocacy – essential.
* Strong communication skills, both verbally and in writing.
* Working knowledge of homelessness, domestic abuse support, or relevant experience in the criminal justice system, along with other relevant legislation.
* Excellent team player, able to work under pressure and meet tight deadlines.
* Motivated by making a difference, committed to collaborative and trauma‑informed practice, and keen to contribute to a service that puts people, prevention, and long‑term solutions at the centre of its work.
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